Senior Head of Operations (International Banking) - Mauritius
Reference: ML 2153
Salary: Neg.
Start: ASAP
CA Global Africa recruitment is currently looking for a highly qualified candidate for the role of Senior Operations Manager for one of its Global Banking clients to be based in Mauritius.
PLEASE NOTE: Mauritian passport holders and/or country locals with international experience are HIGHLY encouraged to apply
Role Synopsis:
- To lead the in-country COO unit of the client, consisting of Change, Operations, IT and Treasury Ops developing an integrated COO function that supports the in-country MD with key capabilities
- To be accountable for the aggregate plan and delivery of systems, operations and the general operating model in-country
- To leverage the advantages of bringing together the operational expertise and drive through more efficient ways of working
- To contribute to the in-country leadership, with dedicated and singular focus on execution and delivery.
- To represent the COO function at Country Management Committee and ensure the correct specialist knowledge is brought in to inform that committee according to agenda requirements
Responsibilities:
Achieving Business Performance:
- Ensure that strategic objectives shaped at Regional HO are translated into tactical delivery in-country with mechanisms for key measurements in place to monitor progress
- Direct the effective operational management of the Operations, IT, Change and Treasury Operations functions in-country to agreed service and cost targets
- Ensure that in-country Change projects are delivered in line with Regional
HO direction
- Ensure that Risk is strongly represented in line with the required business
focus
Driving Business Direction:
- Implement the in-country COO operating model
- Develop and facilitate planning across the clients operations
- Develop a view of change across the country and ensure delivery and embedding of benefits
- Accountable for driving the in-country business, operating and technology models
- Build strong relationships with key stakeholders and peers on CMC and at Regional HO to ensure correct focus
- Share and develop ideas and solutions with colleagues across the
businesses
Providing Powerful Leadership
- Be committed to championing the business and cultural changes in -country
- Provide clear direction on strategic goals, translating and prioritising them into business and performance measures
- Lead, inspire and coach a team of high caliber professionals, creating succession to key roles and enhancing the in-country management capability
- Live Group behaviours and inspire others in working together to achieve the
strategic vision
- Pursue your own development to increase personal effectiveness, acknowledging strengths and areas of development
Knowledge, skills and experience:
- At least 10 years experience in banking and/or financial services
- Strong analytical and problem-solving capabilities
- Business management
- Risk Management
- Commercial acumen
- Communication/Influencing skills
- Stakeholder/customer relationship management
- Leadership and people management skills
- Understanding of business disciplines
- Negotiation skills
- Change management
Should you meet all the above requirements please send your CV to Mike at CA Global (mike@caglobalint.com) or visit our website (www.banking-recruitment-jobs.com) to apply.
Note: Only shortlisted candidates will be contacted.
CA Global have Recruitment expertise in Africa in the following sectors, Mining, Oil & Gas, Banking, Finance, Telecoms, IT, Information Technology , NGO, Engineering, Construction, Power, Energy, Medical, Maritime, Transport, Shipping, Logistics, Procurement, Hotels and Executives.
CA Global have experience in Recruiting and Staffing projects in the following countries: Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Chad, Congo, Democratic Republic of Congo (DRC), Egypt, Eritrea, Ethiopia, Gabon, Ghana, Guinea, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Sierra Leone, South Africa, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe.
