L1 App - Rwanda - CS 1128
Reference: CS-1128
Salary: Neg.
Start: ASAP
Overview
Ref: CS-1128
CA Global: IT and Telecommunications (Africa) has a position available for a L1 App.
The position will be based in Rwanda.
Skills and Experience
Minimum 2 years experience in telecommunication field.
Working knowledge of Trouble Tickets System
Understand Telecom & Networking fundamentals, Linux/Sun/Window Administration
Knowledge of GSM, SS7
Possess vendor co-ordination skills
Understand Telecom & Networking fundamentals, Linux/Sun/Window Administration
Good interpersonal and spoken and written English skills
Experience with on one or more of the following VAS services:
- Roaming Platform
- Messaging Platform
- Content Management
- Call Management
Team player
Experience in the telecom industry; familiarity with O&M of Telecom operators or MS operations of telecom vendors; wireless network O & M processes preferred
Clustering fundamentals, Understanding of disk systems (such as Mirroring and RAID)
Key Responsibilities
System administration – monitoring servers and storage devices
Monitor vulnerabilities and ensure all servers are security compliant
To provide resolutions to customer queries
Liaise with ISV/customer on service requests or problems
Work cooperatively with local technical groups for resolutions
Perform VAS/SDP Node monitoring and surveillance or network
The salary is a highly competitive market related offer with high end benefits
Please submit your CV to christian@caglobalint.com
Only short listed candidates will be contacted.
