google-site-verification=05o4qf8sTVLk2BoB5HQJptxg7g0KtP50D4JLI8HDAbE
CA-Global-BannerConcept8.png

Let's find out where you can grow your career

COO / Chief Operations Officer - (Financial Services / Microfinance / ICT) – Accra, Ghana

Job Reference

THJ

Region

Western Africa

REFERENCE: THJ
 
Responsibilities:
  • Responsible for planning and implementing operational strategies, plans and procedures;
  • Responsible for setting comprehensive goals for products and channels and to ensure growth and success;
  • Responsible for overseeing the complete ICT functionality and strategy of the branches, call center and Head Office;
  • Responsible for the maintenance and proper functioning of all product systems;
  • Responsible for serving as the custodian of operational policies and procedures of the business; Ensure that the policies are up to date, well communicated, enforced and to advise on changes to enhance the business risk;
  • Responsible for ensuring adequate operational controls for all products and channels;
  • Responsible for ensuring a well-functioning branch network as well as all channels of operations which includes but not limited to:
    • Having oversight responsibility over the Head of Operations;
    • Identify and propose new footprint opportunities and markets to the CEO;
    • Ensure adequate training of staff and independent agents in various facets of the business;
    • Implement new sales strategies in the branch network as well as the call center to improve overall sales performance;
  • Reporting to the Executive Committee on the status of all branches and the call center;
  • Responsible for actively contributing towards the preparation of the annual budget of the company;
  • Responsible for preparing detailed monthly analysis of variances of the sales budgets of all products and branches;
  • Responsible for ensuring a well-functioning secured lending book finance business, more specifically:
    • Having oversight responsibility over the Head of New Business; 
    • To grow the secured products to be a major contributor to the company’s bottom line;
    • To drive sales and ascertain various ways of maintaining sustained sales performance;
    • To bring on board innovative new business products to improve and increase shareholder wealth;
    • Custodian of the new business processes and procedures and to ensure training and adherence;
  • Responsible for the day to day running of the savings and retail investment products specifically to:
    • Have oversight responsibility over Savings and Investment Manager;
    • Drive the sales performance of each product;
    • Implement innovative ways of attracting more clients to purchase these products;
    • Maintain a good level of interest of the savings and retail investment products among staff;
    • Have a good working system for these products;
  • Responsible for ensuring adequate staff structures and best employees for operations;
  • Responsible for ensuring appropriate remuneration structures to drive performance;
  • Responsible for managing all risk related to products and channels;
  • Responsible for providing support for all marketing activities of the company;
  • Responsible for supporting the operational heads to manage all customer related queries and management;
  • Responsible for communicating company performance to all staff on a regular basis;
  • Responsible for safeguarding all company assets, intellectual property and reputation;
  • Responsible for any other duties that the Chief Executive Officer or the Board of Directors may assign from time to time.
Requirements: Qualification and Skill
  • Bachelor’s Degree
  • Post Graduate Degree is essential
  • 4 years executive management experience in a substantial finance business in Ghana is essential
  • An excellent command of English, both written and verbal, is a requirement of the role.

 
 
Concept3.png

Look for More Jobs

arrow&v
arrow&v

Quality Specialist (Mining / BSc Chemistry / ISO / QA / QC / Laboratory / Testing) – Johannesburg, South Africa

Job Reference

421 1409 MHU

Region

Southern Africa

Afreximbank: Manager, Trade Information (Consulting Practice) – Cairo / Egypt

Job Reference

RSBBLR014

Region

Northern Africa

Senior Marketing Manager (Southern Suburbs/ROI/Sales)

Job Reference

LASSMM

Region

Southern Africa

Debtors Clerk (3 Month Contract / Finance / Accounting) – Cape Town, South Africa

Job Reference

SCFFDS01

Region

Southern Africa

HR & Payroll Officer (CCMA experience/ Payslips) – Cape Town, South Africa

Job Reference

CLDBLR01

Region

Southern Africa

Domestic Market Manager (Legal / Commercial / Commodities / Business Growth / BD / Pricing) – Gauteng, South Africa

Job Reference

439 1311 MHU

Region

Southern Africa

Afreximbank: Manager, Strategy & Innovation (Innovation & Product Development) – Cairo, Egypt

Job Reference

LEEBLR13

Region

Northern Africa

Afreximbank: Assistant Manager, Strategy & Innovation (Innovation & Product Development)

Job Reference

FDSBLR1

Region

Northern Africa

Regional Sales Manager (Commercial Vehicles / Trucks / Automotive / Transport)

Job Reference

LAS0014

Region

Southern Africa

Afreximbank: Senior Manager, Risk Management (Specialized Engineering Risk) – Cairo / Egypt

Job Reference

LIPBLR11

Region

Northern Africa

Legal Manager ( Lawyer / Commercial Law / Contract Law / Labour Law / Import / Export / Oil & Gas) – Morocco

Job Reference

67 02 12 MNW

Region

Northern Africa

Financial Accountant (CA / Financial Management / SAP / APAC / IFRS / Consolidations) - Botswana

Job Reference

059-2907LH

Region

Southern Africa

Let's get in touch

Find your dream job

© 2020 All Rights Reserved | Privacy Policy | CA Global International | Designed by Epicdev (Pty) Ltd.