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CA Global Africa Recruitment

Date Created: 2020-01-23T14:23:22+00:00

Reference Number: AH00027

Senior Reservations Consultant (Reservations / Safari / Hospitality / Customer Service) Windhoek, Namibia
Reference Number: AH00027
Job Description:
To successfully quote profitable tour products for existing as well as new clients.

  • Secure business and effectively cost products.
  • Understand the market and margin control.
  • Build up and maintain agent / supplier relationships.
  • Source new products.
  • Develop own sales strategy to secure more business through existing and new agents.
  • Work closely with the team to achieve goals.


  • Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests.
  • Capture and confirm bookings in Passion (Tourplan).
  • Negotiate with suppliers for better rates, cancellation policies and FOC’s.
  • Find new suppliers that offer a good service and better rates.
  • Follow up on quotes that have been sent out.
  • Successfully run groups / tour series / FIT booking/Fly-In and other products related to the Namibian Business Unit.
  • Compile welcome packs itineraries.
  • Create co-pilots according to itinerary.
  • Handling the 24hour emergency phone.
  • Prepare guide documentation and brief guide before travel date.
  • Work closely with tour guides whilst on tour.


  • Support and co-operate with Financial Dept.

Requirements: Qualification and Skill

  • Matric
  • Tertiary Qualification
  • 4 years’ experience in a Similar Role

Benefits and Contractual information:
Market Related Salary

If you wish to apply for the position, please send your CV to Andrea Haylett at [email protected]
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If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.


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