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Site Account Manager (Mineral Processing / Sales / Business Development / Crushers) – Kenya, East Africa

Job Reference

515 2709 MHU

Region

Eastern Africa

Date Posted

September 27, 2021

Reference Number: 515 2709 MHU

 

Job Description:

Our client is a leading mineral processing company who require a Site Account Manager to be based in Kenya. Build and maintain active long-term relationship with key decision makers at customer site level and continuously promote Company’s value adding offering. Create a healthy business with high customer satisfaction with the site account. This reports directly into the Head of Service Sales.

 

Responsibilities:

  • Responsible to deliver profitable business growth from allocated sites
  • Responsibility to create the relationship with the key people at the site and share those with the organization, connecting key interfaces
  • Focuses on after-market business, yet able to identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales
  • Plans and has full visibility to the activities of any Company function at the site
  • Seeks and coordinates for best resources and channels to be used for customer facing activities
  • Understands customer business and is capable to argue Company’s added value
  • Drives site sales activities together with cross organizational site account team and understands customer’s capex and opex related decisions and buying timetable
  • Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan)
  • Maintains and shares information of installed base, performance and shutdown schedules and plan
  • Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities
  • Supports Accounts Receivable and payment collections
  • Active member of the MA Key Account/Global Key Account team I/A

 

Requirements: Qualification and Skill

  • Matric (Grade 12) / High School Certificate
  • Relevant Bachelors’ Degree / Diploma
  • Minimum 3 years’ experience in Sales or Account Management
  • Sales experience in similar industry (mineral processing / mining)
  • Experience working in a customer-focused and fast-paced professional environment
  • Computer literate in Microsoft Excel, Word and PowerPoint
  • Strong negotiation and influencing skills, with the ability to build trust
  • Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
  • Good interpersonal, communication, presentation & facilitation skills

 

Benefits and Contractual information:

  • Permanent position
  • Kenyan citizens only
  • Competitive salary on offer
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