Reference No. CEBLR1

Job Description:

The AFC is now seeking to hire an Associate to join its Internal Audit team. The Associate, IT Internal Auditor will support the Director, Internal Audit in delivering independent and objective assurance through the execution of risk-based IT audits, continuous monitoring activities, and technology-enabled audit methodologies. This role will play a key part in strengthening AFC’s control environment by assessing the effectiveness of IT governance, cybersecurity, information security, third-party risk management, and technology controls across the Corporation’s operations.

 

• IT Audit Execution and Controls Assurance

• Execute IT audit engagements in line with the approved risk-based internal audit plan.
• Perform application and IT general controls reviews, including access management, change management, IT operations, and backups.
• Assess the effectiveness of controls over data accuracy, completeness, authorization, and reporting.
• Assess the effectiveness of IT governance structures in supporting the Corporation’s strategic objectives.
• Review information security, data privacy, and confidentiality controls for adequacy and compliance.
• Assess cybersecurity controls, including incident response and vulnerability management.
• Execute risk-based audits of third-party and outsourcing arrangements.
• Assess adequacy of vendor due diligence, onboarding, and ongoing monitoring processes.
• Evaluate controls relating to information security, data protection, business continuity, and regulatory compliance.
• Review contracts, SLAs, and right-to-audit clauses.
• Assess vendor performance, incident management, and risk reassessment processes.

• Artificial Intelligence (AI) Adoption and Optimization

• Lead the integration of AI technologies into audit methodologies and processes.
• Implement AI-driven solutions for Automated control testing, Continuous auditing and monitoring, Anomaly and fraud detection, Advanced data analytics and predictive insights; and Workflow automation.
• Assess existing audit processes to identify opportunities for AI enhancement in Risk assessment, Control evaluation, Fraud detection, and Reporting and insights generation
• Design and deploy AI-enabled audit procedures and tools.
• Develop governance frameworks to ensure responsible, ethical, and secure use of AI across the audit lifecycle.
• Provide training and capability development for the Internal Audit team on AI tools and techniques.
• Collaborate with IT, data management teams, and business units to ensure Data integrity and quality; Model accuracy and reliability; and Compliance with internal policies and standards.
• Drive the digital transformation agenda within Internal Audit, enabling smarter, faster, and more insightful audits.

 

• Reporting, Advisory, and Stakeholder Engagement

• Prepare clear, concise audit reports highlighting key IT risks, control gaps, and recommended actions.
• Engage Management to agree on corrective actions and monitor timely implementation.
• Provide updates to the Director of Internal Audit and relevant governance committees.
• Provide independent advisory input on IT initiatives and projects

 

 

If you wish to apply for the position, please send your CV to Caleb Ebrahim at

cebrahim@caglobalint.com.

 

Please visit www.caglobalint.com for more exciting opportunities

Apply now

Reference No. JAJP-002

Job Description:

Our client, a Pan-Africa DFI, is seeking a Senior IT Coordinator – Systems & Solutions to lead IT operations, infrastructure management, digital transformation, and process optimization across the organization. The role ensures high system availability, strong end‑user support, robust cybersecurity practices, and the effective coordination of IT vendors and service providers. The Senior IT Coordinator will contribute to Africa50’s broader strategic objectives by driving operational efficiency, enabling digital capabilities, and ensuring that systems, data, and tools support organizational performance.

 

Principal Responsibilities:

 

IT Operations Management

• Ensure the availability and proper functioning of IT systems, networks, and end‑user equipment.
• Provide day‑to‑day IT support and resolve technical incidents and service requests.
• Monitor system performance and proactively identify operational or technical issues.
• Maintain IT assets, inventories, documentation, and knowledge bases.
• Continuously improve end‑user experience and service quality.
• Oversee ticketing systems, queues, SLAs, and escalation processes.
• Identify operational risks and coordinate mitigation actions.
• Assist users with business applications, collaboration tools, and productivity systems.
• Install, configure, and maintain workstations, peripherals, and related IT equipment.

 

Project & Change Management

• Coordinate IT projects from planning through execution, ensuring adherence to timelines, scope, and objectives.
• Support change management processes including impact analysis, approvals, rollout, and communication.
• Ensure proper documentation and handover for system changes and new implementations.
• Facilitate cross‑functional collaboration during transformation initiatives.

 

Infrastructure & Systems Management

• Administer servers, networks, workstations, and cloud‑based services.
• Manage user accounts, access rights, system permissions, and identity services.
• Ensure operating system updates, patching, backups, and application maintenance are executed.
• Manage infrastructure upgrades, maintenance activities, and service continuity.

 

Digital Transformation & Process Automation

• Identify, design, and implement digital solutions to improve operational efficiency.
• Lead initiatives related to workflow automation, document management, and system integration.
• Promote adoption of digital tools that enhance collaboration, transparency, and productivity.
• Ensure digital initiatives align with organizational strategy and priorities.

 

Data Management & Governance

• Support the development and implementation of data governance frameworks.
• Ensure data quality, accuracy, and availability across platforms.
• Coordinate with data owners and stakeholders to define standards and data lifecycle practices.
• Promote data‑driven decision‑making within the organization.

 

Cybersecurity & Risk Management

• Implement and enforce cybersecurity controls and best practices.
• Monitor security alerts and coordinate incident response and remediation.
• Ensure antivirus, endpoint protection, and firewall policies are properly configured.
• Escalate security risks and incidents to management when required.

 

Vendor & Service Provider Management

• Coordinate with external vendors, managed service providers, MSSPs, and IT consultants.
• Ensure vendors deliver services in accordance with agreed‑upon terms and performance standards.
• Serve as primary liaison during incidents, escalations, and project delivery.

 

Requirements:

 

Technical Skills

• Automation & scripting: PowerShell, Power Automate, low‑code/no‑code platforms.
• Data & governance tools: SharePoint, data catalogs, BI tools.
• Collaboration & productivity platforms: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
• Infrastructure & virtualization: VMware, Hyper‑V.
• Network technologies: TCP/IP, DNS, DHCP, VPN, Wi‑Fi, firewalls (FortiGate / Palo Alto).
• Cloud platforms: Azure, GCP.
• Enterprise applications: ERP, CRM, intranet, web systems.
• Experience with Odoo, Microsoft Dynamics 365, Microsoft Business Central.
• ITIL framework knowledge (incidents, problems, change management).

 

Project & Process Management

• Experience with Agile/Scrum methodologies.
• Process optimization and workflow automation.
• Strong documentation and reporting discipline.
• Ability to assess risks and implement mitigation measures.

 

People & Soft Skills

• Strong stakeholder engagement and cross‑department coordination.
• Clear and effective communication with technical and non‑technical users.
• Strong customer‑service orientation.
• Analytical thinking and problem‑solving capability.
• Proactive mindset and strong sense of ownership.
• Ability to prioritize under pressure and manage multiple workstreams.
• Adaptability to change and commitment to continuous learning.
• High attention to detail and organizational discipline.

 

Candidate Profile:

• Rigorous and motivated IT professional with 6–8 years of experience.
• Strong academic background required.
• Bachelor’s and/or Master’s degree in an IT‑related field.
• Fluency in English and French is essential.

 

Location

• The position is based in Casablanca, Morocco.

 

If you wish to apply for the position, please send your CV to jpeach@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

 

Justin Peach

Recruitment Specialist

CA Global | Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable

Apply now

Reference No. CDTSRWFBDR

Job Description:

The Business Development Director will be responsible for seeking new markets and business opportunities, particularly focusing on large-scale projects with government entities, including Public Private Partnerships (PPPs). This role requires an individual with a proven track record in securing and managing significant government contracts within the last three years.

 

Responsibilities:

Market Development

• Seeks new market and business opportunities.
• Identifies potential partners and stakeholders.
• Conducts market research to understand market dynamics, customer needs, and competitive landscape.

 

 

Customer Relationship Management

• Builds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Engages with high-level clients and government officials to promote company products and services.
• Ensures customer satisfaction and addresses any concerns promptly and effectively.

 

Sales Strategy and Execution

• Delivers high-level presentations of the Company’s products to prospective clients.
• Prepares business cases supporting the financial viability of potential projects.
• Develops and implements effective sales strategies to meet or exceed sales
• targets.

 

Proposal and Tender Management

• Prepares and coordinates responses to Requests for Public Private
• Partnerships projects.
• Prepares and coordinates the responses to tenders and bids.
• Follows up on discussions aiming to sign new contracts.

 

Contract Negotiation and Closure

• Leads negotiations with potential clients to secure contracts.
• Coordinates with legal and finance teams to finalize agreements.
• Manages the contract signing process and ensures all necessary documentation is completed.

 

Representation and Networking

• Represents the company in high level discussions with government authorities.
• Builds a network of industry contacts to stay informed of market trends and opportunities.
• Participates in events to promote the company's brand and products.

 

Team Leadership

• Sets up and coordinates a team of national and regional consultants who liaise with key in-country stakeholders and decision makers.
• Provides regular guidance to business partners in accordance with the formulated strategies.

 

Requirements: Qualification and Skill

Qualifications

• Proven experience in selling large-scale projects to government entities, including
• Public Private Partnerships, with a value greater than 5 million USD per year, within the last three years.
• Extensive knowledge of the region and its business environment.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively within the designated region and internationally

 

Desired Competencies

• Strategic thinking and market analysis.
• Strong networking and relationship-building skills.
• Ability to manage complex sales cycles and close deals.
• Proficiency in financial analysis and business case development.
• Proficiency in drawing legal documents: contracts, teaming agreements, etc.
• Experience in dealing and negotiating with government authorities.

 

This position offers a unique opportunity to play a critical role in the company's growth and expansion into new markets, leveraging significant government contracts and partnerships to drive business success.

 

If you wish to apply for the position, please send your CV to cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Apply now

Reference No. CDTSRDBDWF

Our client, a global trade technology company headquartered in Dubai is looking for a Business Development Director.

 

Job Description:

The Business Development Director will be responsible for seeking new markets and business opportunities, particularly focusing on large-scale projects with government entities, including Public Private Partnerships (PPPs). This role requires an individual with a proven track record in securing and managing significant government contracts within the last three years.

 

Responsibilities:

Market Development

• Seeks new market and business opportunities.
• Identifies potential partners and stakeholders.
• Conducts market research to understand market dynamics, customer needs, and competitive landscape.

 

Customer Relationship Management

• Builds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Engages with high-level clients and government officials to promote company products and services.
• Ensures customer satisfaction and addresses any concerns promptly and effectively.

 

Sales Strategy and Execution

• Delivers high-level presentations of the Company’s products to prospective clients.
• Prepares business cases supporting the financial viability of potential projects.
• Develops and implements effective sales strategies to meet or exceed sales
• targets.

 

Proposal and Tender Management

• Prepares and coordinates responses to Requests for Public Private
• Partnerships projects.
• Prepares and coordinates the responses to tenders and bids.
• Follows up on discussions aiming to sign new contracts.

 

Contract Negotiation and Closure

• Leads negotiations with potential clients to secure contracts.
• Coordinates with legal and finance teams to finalize agreements.
• Manages the contract signing process and ensures all necessary documentation is completed.

 

Representation and Networking

• Represents the company in high level discussions with government authorities.
• Builds a network of industry contacts to stay informed of market trends and opportunities.
• Participates in events to promote the company's brand and products.

 

Team Leadership

• Sets up and coordinates a team of national and regional consultants who liaise with key in-country stakeholders and decision makers.
• Provides regular guidance to business partners in accordance with the formulated strategies.

 

Requirements: Qualification and Skill

Qualifications

• Proven experience in selling large-scale projects to government entities, including
• Public Private Partnerships, with a value greater than 5 million USD per year, within the last three years.
• Extensive knowledge of the region and its business environment.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively within the designated region and internationally

 

Desired Competencies

• Strategic thinking and market analysis.
• Strong networking and relationship-building skills.
• Ability to manage complex sales cycles and close deals.
• Proficiency in financial analysis and business case development.
• Proficiency in drawing legal documents: contracts, teaming agreements, etc.
• Experience in dealing and negotiating with government authorities.

 

This position offers a unique opportunity to play a critical role in the company's growth and expansion into new markets, leveraging significant government contracts and partnerships to drive business success.

 

If you wish to apply for the position, please send your CV to cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Apply now

Reference No. CDTSRWFBDR

Job Description:

The Business Development Director will be responsible for seeking new markets and business opportunities, particularly focusing on large-scale projects with government entities, including Public Private Partnerships (PPPs). This role requires an individual with a proven track record in securing and managing significant government contracts within the last three years.

 

Responsibilities:

Market Development

• Seeks new market and business opportunities.
• Identifies potential partners and stakeholders.
• Conducts market research to understand market dynamics, customer needs, and competitive landscape.

 

 

Customer Relationship Management

• Builds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Engages with high-level clients and government officials to promote company products and services.
• Ensures customer satisfaction and addresses any concerns promptly and effectively.

 

Sales Strategy and Execution

• Delivers high-level presentations of the Company’s products to prospective clients.
• Prepares business cases supporting the financial viability of potential projects.
• Develops and implements effective sales strategies to meet or exceed sales
• targets.

 

Proposal and Tender Management

• Prepares and coordinates responses to Requests for Public Private
• Partnerships projects.
• Prepares and coordinates the responses to tenders and bids.
• Follows up on discussions aiming to sign new contracts.

 

Contract Negotiation and Closure

• Leads negotiations with potential clients to secure contracts.
• Coordinates with legal and finance teams to finalize agreements.
• Manages the contract signing process and ensures all necessary documentation is completed.

 

Representation and Networking

• Represents the company in high level discussions with government authorities.
• Builds a network of industry contacts to stay informed of market trends and opportunities.
• Participates in events to promote the company's brand and products.

 

Team Leadership

• Sets up and coordinates a team of national and regional consultants who liaise with key in-country stakeholders and decision makers.
• Provides regular guidance to business partners in accordance with the formulated strategies.

 

Requirements: Qualification and Skill

Qualifications

• Proven experience in selling large-scale projects to government entities, including
• Public Private Partnerships, with a value greater than 5 million USD per year, within the last three years.
• Extensive knowledge of the region and its business environment.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively within the designated region and internationally

 

Desired Competencies

• Strategic thinking and market analysis.
• Strong networking and relationship-building skills.
• Ability to manage complex sales cycles and close deals.
• Proficiency in financial analysis and business case development.
• Proficiency in drawing legal documents: contracts, teaming agreements, etc.
• Experience in dealing and negotiating with government authorities.

 

This position offers a unique opportunity to play a critical role in the company's growth and expansion into new markets, leveraging significant government contracts and partnerships to drive business success.

 

If you wish to apply for the position, please send your CV to cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Apply now

Reference No. CEBLR35

CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
 
Reference Number: CEBLR21

 

Responsibilities: 

 

The Manager - Digital Innovation and Product Management is responsible for leading the creation, introduction, and enhancement of innovative digital products and solutions for the Bank’s clients. This role plays a critical part in driving the evolution of the Bank’s services by leveraging the latest advancements in technology, data analytics, and user experience design. The Manager will implement agile methodologies, manage product squads, and ensure that the Bank’s innovation efforts align with its strategic goals and deliver measurable value to clients. This role offers a unique opportunity to lead and shape the Bank’s digital innovation efforts, driving the development of cutting-edge products that meet the evolving needs of clients across Africa.

 

• Innovation Strategy & Roadmap:
  • Drive the implementation of the Bank’s Digital Innovation Strategy and roadmap in collaboration with relevant business departments.
  • Utilise agile methodologies to manage product squads, ensuring the efficient delivery of digital products and services.
  • Continuously monitor technology trends and market developments to inform the innovation strategy and product development efforts.
• Product Development & Management:
  • Work with product teams in origination to identify, validate, and develop new digital products and service solutions for the Bank’s clients.
  • Create, evaluate, and analyze proposals for new business ideas, new lines of business, and digital products.
  • Project manage the development and enhancements of digital products and services, adhering to the Bank’s innovation and product process guidelines.
• User and Customer Journey Experience:
  • Lead the design and optimization of user and customer journeys, ensuring seamless experiences across all digital touchpoints.
  • Collaborate with design teams to integrate user experience (UX) and user interface (UI) best practices into product development.
  • Utilize customer feedback and data-driven insights to refine and improve product offerings continuously.
• Market Research & Analysis:
  • Conduct detailed market research and analysis to understand the evolving landscape of digital financial services and innovation.
  • Leverage data analytics to assess the performance of digital products and guide strategic decision-making.
• Cross-Functional Collaboration:
  • Manage cross-functional programs and projects of varied sizes, ensuring alignment with the Bank’s strategic goals.
  • Encourage a culture of innovation, identifying and promoting new ideas, approaches, and methodologies.
  • Provide guidance and mentorship to junior team members, enhancing their skills in product development and innovation.
  • Assist to manage and evaluate the innovation pipeline, assisting in strategic decision-making and Go-to-Market processes.

 

 

 

 

Requirements: Qualification and Skill

 

• A degree in Computer Science, Engineering, Statistics, Mathematics, Economics, or other related degrees.
• At least 8 years of experience in strategy, business planning, product development, or innovation within the financial services industry, with a strong focus on digital products.
• Proven experience in leading digital transformation initiatives and managing agile product squads.
• Expertise in user experience design, customer journey mapping, and the implementation of digital best practices.
• IT experience and understanding of web programming concepts and languages.
• Experience with agile methodologies
• Strong presentation skills and the ability to convey complex technical information to diverse audiences, including Senior Management.
• Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages (French, Arabic, Portuguese) is an added advantage.
• Ability to function effectively in a culturally diverse and rapidly changing environment, with a solid understanding of business practices in Africa.
• Familiarity with domains such as data science, quantitative reasoning, software development, innovation, and strategic planning.
• Proactive, innovative, and capable of driving change within a complex organizational structure.
• Strong leadership qualities with a focus on fostering a culture of innovation and continuous improvement.

 

Contractual information:
 

• Permanent
• Willing and able to relocate to Egypt for the opportunity
• Suitably qualified candidates from all African & Caribbean nationalities are encouraged to apply

 

If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Caleb Ebrahim

cebrahim@caglobalint.com

Recruitment Consultant

Finance, Fintech & IT

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

 

Apply now

Reference No. CDTRHTO

Reference Number: CDTRHTO

 

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Regional Head of Technology & Operations To drive the East Africa’s alignment of technology and operational functions to deliver seamless and innovative solutions, overseeing the development, implementation, and management of technology initiatives and operational processes that optimise efficiency, support business growth, and enhance customer experience in the competitive Fintech landscape.

 

Responsibilities:

• Develop and execute an Operations & Technology strategy and tactical
• technology plans for East Africa, which drives technological innovation and supports the expansion of Fintech offerings in East Africa. Ensure that the holistic strategy encompasses Engineering (Application development and Switch), Infrastructure, and Production support to offer cohesive Fintech solutions for East Africa.
• Align the Operations and Technology strategy with both the overall regional strategy and the Group's global vision and goals, ensuring that local nuances are effectively addressed while maintaining overarching consistency.
• Drive operational excellence by identifying areas for process improvement, standardisation, and automation across functions, contributing to streamlined and efficient operations.
• Monitor operational metrics, analyse data, and implement strategies to enhance operational performance, quality, and scalability.
• Establish a responsive and proactive production support mechanism that addresses both product operations and customer configuration needs effectively.
• Ensure that the technology infrastructure is robust, scalable, and secure, aligning with the Region’s growth plans and product offerings and regulatory requirements
• Collaborate with cross-functional teams to identify technology opportunities and advancements that can enhance operational processes and customer value.
• Regularly evaluate East Africa's Fintech landscape to identify emerging trends, technologies, industry best practices and customer preferences to inform and refine the strategy continuously. Champion digital transformation initiatives that enhance customer experience, operational efficiency, and competitive advantage.
• Ensure that the technology infrastructure and operational processes are scalable to support the rapid growth of Fintech services, while also driving cost efficiencies.
• Implement agile frameworks and methodologies in project management and engineering to ensure timely delivery and adaptability to changing market dynamics.
• Consider the environmental and socio-economic impact of technological deployments and operations, aiming for sustainable and responsible growth in the region.
• Prioritise initiatives that enhance the user experience, ensuring that technology and operational changes lead to increased customer satisfaction and loyalty.
• Proactively support the data maturity improvements across all East African functions – support the business and functional heads to make timely data- driven decisions for effective development and implementation of the approved strategy.
• Ensure alignment within the team around the company’s broader goals through regular alignment sessions and strategic discussions, encompassing both product enhancements and new product developments.
• Create a collaborative and motivating work environment that encourages innovation and professional development.
• To collaborate effectively with various departments, in country and regionally, to ensure seamless coordination and alignment of efforts towards achieving growth objectives in the Region.
• To lead organizational change initiatives, driving a culture of adaptability and agility.
• Effectively communicate strategic shifts, manage any resistance, and ensure that the entire team is aligned with the company’s vision and objectives.
• To provide strong leadership and direction to the IT Engineering, Infrastructure and Production support teams, fostering a high-performance culture, setting clear objectives, and empowering team members to excel in their roles.
• Oversee the engineering teams to implement and maintain business systems, ensure quality development, and manage the switch systems efficiently. Driving the engineering teams to align with the technology progress at the Group office.
• Oversee the design, implementation, and maintenance of robust technology infrastructure, ensuring reliability, security, and scalability of systems and platforms.
• Prioritise the continuous learning and upskilling of engineering and infrastructure teams, ensuring they maintain alignment with the Group technical innovations.
• Drive the training of production support teams to ensure they can handle product operations and customer configurations efficiently and to troubleshoot issues effectively.
• Create a collaborative and motivating work environment that encourages innovation and professional development.
• To collaborate effectively with various departments, in country and regionally, to ensure seamless coordination and alignment of efforts towards achieving the groups growth objectives in the Region.
• Engage and collaborate with internal (Region and Group) and external stakeholders, including regulatory bodies, technology vendors, and partners, to understand their requirements, challenges, and feedback to shape the Operations & Technology strategy and ensure exceptional customer satisfaction by delivering tailored Fintech solutions that address regional market demands.
• Manage relationships with infrastructure providers and ensure that services are aligned with the company's technological needs and compliance standards.
• Manage relationships with technology vendors, assess new technologies, and make recommendations for technology investments that align with business objectives.
• Engage with third-party development and switch engineering firms, if necessary, to augment capabilities or to introduce niche technological innovations.
• Identify and evaluate potential operational and technological risks, creating mitigation strategies to ensure uninterrupted service delivery and business continuity.
• In collaboration with Risk Management and Compliance develop and implement Risk Management strategies related to technology and operational functions, ensuring compliance with industry regulations and cybersecurity standards.
• Ensure that the region's infrastructure meets regulatory and security standards pertinent to Fintech in East Africa.
• Ensure engineering practices comply with regional and global standards, focusing on data security, transactional integrity, and system reliability.
• Oversee the planning, execution, and monitoring of technology and operational projects, ensuring they are delivered within scope, budget, and timeline.
• Ensure that project initiatives align with and advance the overall Operations and Technology strategy.
• Foster strong collaboration between the project management team and the engineering, infrastructure, and production support teams to ensure smooth execution and delivery.

 

Behavioral Competencies

• Formulates a clear Operations & Technology strategy for the EA Region and
• maps the aggressive steps that will clearly accelerate the Region toward its strategic goals.
• Is the first to spot possible future Operations & Technology policies, practices, and trends in the Region, with the competition, and in the marketplace. Applies knowledge of business and the marketplace to advance the Region's goals. For example, ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader East Africa Region.
• Steers the Region toward Operational & Technological innovation, ensuring it stays at the forefront of Fintech developments. Tries multiple, varied approaches to innovative ideas and ensures the company’s product suite aligns with market needs and technological advancements.
• Sets stretch goals and objectives, pushing individuals or teams to perform at higher levels, by using a collaborative and inclusive leadership style that fosters teamwork, motivates employees, encourages cross-functional collaboration and values, encourages, and supports differences, leading to a high-performing and cohesive Regional Operations & Technology team.
• Ensures that technology strategies, infrastructure investments, and talent development initiatives are closely coordinated and harmonized with the headquarters in Nigeria. It involves adeptly bridging geographical and operational gaps, fostering seamless collaboration between teams across regions, and consistently aligning East Africa's technological advancements with the overarching goals and standards set by the HQ.
• This alignment will maintain operational cohesiveness and a unified technology operation that drives efficiency, scalability and overall success.
• Focuses efforts on continuous improvement; has a knack for identifying and seizing opportunities for synergy and integration. Separates and combines tasks into efficient and simple workflow and thinks about the whole system. Process optimisation through proficiency in analysing operational processes, identifying inefficiencies, and implementing optimisation strategies.
• Understanding of lean principles to streamline processes, minimise waste, and enhance operational efficiency.

 

• Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes
• Observes situational and group dynamics and selects best-fit approach. Picks up on the need to change personal, interpersonal, and leadership behaviour quickly and seamlessly adapts style to fit the specific needs of others.
• Consults with a wide network of internal and external connections and works through formal and informal channels to build broad-based relationships and support.

 

Requirements: Qualification and Skill

• Bachelor’s degree in Information Technology, Engineering, Computer Science or related field from an accredited University.
• An advanced degree, e.g., Masters in Finance/Operations/Technology or related fields or MBA would be preferred for higher level of understanding in business, operations/financial and technological aspects of the industry.

 

General Experience

• At least 6 years' experience in a C-suite or Senior Management role, preferably in a reputable Financial Institution or Fintech company, covering the aspects listed below:
• A solid understanding of the Fintech ecosystem, this can include experience in mobile banking, digital payments, blockchain, or any other Fintech innovation prevalent in East Africa.
• Demonstrated experience in product operations (ie running back office operations teams) and customer configurations, especially in the financial sector.
• Demonstrated experience in software development, preferably within the Fintech secto
• Demonstrated experience in managing or overseeing switch technologies, especially in the payment or banking sector.
• Demonstrated experience in IT infrastructure management, with a specific focus on Fintech or financial services' unique requirements.
• Demonstrated experience in the East African financial market, understanding its unique challenges, opportunities, regulatory environment, customer

 

Managerial Experience

• At least 8 to 10 years’ proven leadership experience, with at least 6 years spent in a C-suite or Senior Management role of leading large, cross-functional technical teams, ensuring collaboration and cohesion among various departments.
• Demonstrated experience of crafting and executing technology and operations strategies
• Demonstrated experience of managing vendor relationships, especially those relevant to the financial services industry.
• Demonstrated experience of overseeing budgets, ensuring cost-efficiency while not compromising on quality or innovation.
• Demonstrated experience in engaging with senior stakeholders, understanding business needs, and translating them into technological solutions.
• Strategic decision-making experience is critical for formulating strategies - Demonstrated experience of strategic decisions that have led to growth, innovation, and market expansion.
• Demonstrated experience in overseeing multiple projects, ensuring they align with the company's strategic goals.
• The ability to attract and retain talent to build a robust Operations and Technology team

 

Additional

• The role reports to the Managing Director, East Africa
• Nature of Impact: Intrinsically linked to the company's technology alignment, operational efficiency, and infrastructure robustness. This job determines and leads the efficiency of the EA business’ core operations and the capability to deliver products and services seamlessly.
• The role is core to the EA business’ success in terms of ensuring that the company’s technology backbone efficiently supports its operational endeavours, all while fostering business growth and has prime accountability for various measurable targets (discussed under typical KPIs).
• Longevity: Persistent and foundational, the technological and operational strategies implemented by this job often form the foundation upon which the EA business’ future initiatives are built, influencing the organization's direction for many years.

 

 

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

 

Chalden Du Toit

Consultant

CA Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now