Information Technology (IT) Jobs in Africa

Reference No. SBSR - 02

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Technical Consultant (IT Infrastructure/ IT Integration/ Cybersecurity) – Kigali, Rwanda/ Remote

 

Reference Number: SBSR - 02

 

Nature & Scope

 

A leading educational institution is seeking a visionary Consultant of Technology to lead and shape their IT strategy, driving innovation and aligning technology initiatives with the educational institutions mission and objectives. This role is responsible for ensuring the effective delivery of technology services across the educational institution, enabling operational excellence and future growth. The technical consultant will manage IT infrastructure, cybersecurity, and the implementation of advanced technologies that enhance institutional efficiency. A strong leader with deep technical expertise, the ideal candidate will excel at fostering high-performing teams and delivering strategic solutions to support the educational institutions evolving needs.

 

Responsibilities

IT Strategy & Leadership:

• Develop and execute a comprehensive IT strategy that aligns with the educational institution’s mission,goals, and growth plans.
• Lead the strategic IT roadmap across multiple areas and digital platforms, ensuring a cohesive integration of technology in academic and administrative operations.
• Engage with leadership, academic, marketing, operations and corporate teams to identify technology-driven opportunities that improve efficiency, innovation, and student success.
• Build and nurture strong relationships with stakeholders to ensure that technological solutions meet organisational needs and foster a culture of collaboration and innovation.

 

IT Infrastructure:

• Oversee the design, implementation, and maintenance of secure and scalable IT infrastructure, including cloud services, enterprise applications, data centres, and on-premise systems.
• Ensure that IT systems are resilient, perform optimally, and are always available to support the educational institutions mission-critical operations.
• Establish and implement best practices for system architecture, ensuring security, data integrity, and seamless access across platforms.

 

ERP & Enterprise Solutions Management:

• Oversee the management and optimization of the ERP system to streamline processes and enhance operational efficiency across the educational institution.
• Collaborate with business and academic units to implement IT solutions that support key functions such as academic programming, marketing, admissions, finance, people & culture, and student services.
• Continuously monitor and optimise ERP solutions, ensuring they are aligned with the long-term strategic goals of the educational institution.

 

Software Development & Integration:

• Lead the development, deployment, and integration of software applications that drive academic and business functions.
• Direct the development of student information systems, finance applications, admissions tools, human resources systems, and learning management platforms.
• Ensure seamless integration across all platforms and departments, fostering efficient cross-functional collaboration.
• Collaborate with key stakeholders to define technical requirements, ensuring that all software solutions support organisational objectives.

 

Cybersecurity:

• Develop and implement a comprehensive cybersecurity strategy to protect sensitive data, including student records, intellectual property, and organisational information, from internal and external threats.
• Safeguard systems from vulnerabilities by continuously monitoring and addressing potential cyber risks to ensure robust protection of all critical assets.
• Lead initiatives to mitigate cyber risks through the adoption of cutting-edge security protocols and continuous vulnerability assessments.
• Foster a culture of cybersecurity awareness across the organisation, ensuring that all employees and departments follow best practices.

 

Data Privacy & Compliance:

• Ensure full compliance with global data privacy regulations, including the creation and implementation of protocols for data protection, breach prevention, and response.
• Conduct regular IT audits, risk assessments, and vulnerability testing to ensure that the educational institutions infrastructure is secure and compliant with regulatory standards.
• Develop and maintain IT frameworks, policies, and procedures, regularly reviewing their application to ensure alignment with organisational objectives.

 

Vendor & Budget Management:

• Build and manage relationships with strategic technology vendors and service providers, ensuring high levels of service and cost-efficiency.
• Lead contract negotiations, ensuring the educational institution receives maximum value and ROI from technology investments.
• Establish KPIs to evaluate vendor performance and drive continuous improvement in service delivery.

 

Team Leadership:

• Lead and mentor the Technology team, fostering a high-performing, collaborative, and innovative work environment.
• Build a culture of accountability, empowering team members to take ownership of their projects and contribute to organisational success.
• Drive initiatives to optimise team performance, ensuring the successful delivery of technology services and solutions at the highest standards of excellence.
• Drive and enable a culture of excellence, ensuring that the team consistently delivers high-quality results.

 

Experience / Background Preference

• A Master’s degree in Computer Science, Information Technology, Software Engineering, or a related field..
• 8+ years of experience in IT management, software development, or systems engineering, with at least 3+ years in a leadership role.
• Proven experience in managing ERP systems and enterprise-level IT solutions.
• Strong understanding of academic technologies, including LMS and student management systems, is highly desirable.
• Demonstrated experience working with various ERP platforms (e.g., Salesforce) and cloud-based solutions.
• Extensive knowledge of cybersecurity principles, best practices, and frameworks.

 

Key Competencies

 

The successful candidate will need to demonstrate the following:

• Deep knowledge of software development lifecycles (SDLC), enterprise architecture, and IT systems integration.
• A strategic thinker with strong leadership and project management skills with the ability to lead remote teams.
• Excellent communication skills, with the ability to translate technical language for non-technical stakeholders.
• Strong organisational and multitasking abilities.

Contractual Information

• 6 Month Contract
• Either to be based in Rwanda or Remote
• All suitable candidates are encouraged to apply

 

If you wish to apply for the position, please send your CV to sbissoon@caglobalint.com.

Please visit www.caglobalint.com for more exciting opportunities.

 

Sahil Bissoon

Business Development and Recruitment Specialist

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. CDTISHSABD

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Head of Business Development and Sales in the DRC. As the Head of Business Development and Sales for the group’s in the Democratic Republic of Congo, this role entails driving strategic expansion and market penetration of the group (or any of its subsidiaries or affiliate companies’s) suite of innovative payment solutions. This role demands a leader with stellar contacts for strategic partnerships and a proven track record in business development and sales (in enterprise sales, payment tokens and technologies and digital infrastructure), who excels in fostering strategic partnerships and generating significant revenue growth through a deep understanding of the local market.

 

Responsibilities:

Strategic Leadership and Market Expansion

• Product Growth: Spearhead the strategic promotion and expansion of the group’s diverse payment solutions, including advanced card solutions, transaction processing systems, and other digital payment technologies.
• Market Penetration: Develop and execute strategies to increase market share and drive adoption across various sectors, including banking, fintech, and enterprise solutions.
• Client and Partner Engagement: Cultivate and maintain robust relationships with key stakeholders such as banks, fintech companies, and industry influencers to drive growth and secure high-value contracts.

Product Promotion and Strategy

• Payments Solutions: Develop and implement strategies to promote and expand the groups’s payment solutions, focusing on increasing market share and driving adoption across various sectors.
• Card Solutions: Lead initiatives to enhance the acceptance and use of the group’s card solutions within the region emphasizing relationship-based selling and optimizing issuer investments, targeting banks, fintechs, and key industry players.
• Transaction Processing Solutions: Drive the adoption and integration of The group’s transaction processing solutions, ensuring seamless integration, operational efficiency and market competitiveness.

Business Development, Sales and Client Engagement

• Client Acquisition and Relationship Management: Build and maintain strong relationships with banks, fintechs, and other key stakeholders to grow the client base, revenue and market share. Develop strategic alliances and manage relationships with issuers and scheme owners to enhance ’s presence and usage.

• Proposal Development and Negotiation: Create and present tailored business proposals to meet the needs of prospective clients, demonstrating the value of the group’s products. Negotiate and close high-value deals to achieve business objectives and secure long-term partnerships.

Customer focused engagement for retention and cross sales

• Maintains strong relationships with key customers utilising the groups products
• Proactively liaises with customers for feedback on services rendered
• Ensures that customer issues are promptly escalated and addressed internally
• Responds to customer requests for advice

Sell Customer Propositions

• Responsible for identifying partners and establishing strategic partnerships within DRC to enhance the group’s market reach Serves as the group’s primary representative in engagements with the Central Bank and other regulators
• Anchors all applications for regulatory licenses from the relevant authorities in DRC
• Responsible for notifying the business of new regulations released in the market which impact the business
• Develops compelling business proposals, pitches and presentations to potential clients and partners in DRC
• Produces business case documents for new product or service offerings
• Develops proposals in response to requests for proposals (RFPs)
• Delivers business presentations and conducts meetings with clients, vendors, the group’s advisors etc.
• Validates market capacity, prepares budget, obtains budget approval, executes budget, evaluates and reports on any budget variances.
• Ensures compliance with the group’s policies and procedures on invoicing, revenue recognition etc.
• Works with relevant the teams to support customers for new business acquired, through implementation up to revenue generation.
• Reviews legal documentation and drafts MOUs, NDAs, SLAs, OLAs with the Legal team for new businesses
• Solicits for feedback from customers on the improvement of product and service offerings to the market

Operational Excellence and Reporting

• Performance Monitoring and Reporting: Oversee the performance of the groups’s product initiatives, analyzing key metrics such as lead generation, sales performance, and revenue growth. Prepare and deliver comprehensive reports on business activities, market trends, and financial performance, ensuring alignment with organizational goals.
• Budget and Resource Management: Manage budgetary processes related to product sales and development, ensuring effective resource allocation and financial compliance.

Market Intelligence and Strategic Insights

• Market Research and Analysis: Monitor trends and developments in payment technology, transaction processing, and card solutions to identify new business opportunities. Analyze competitor activities and market dynamics to refine the group’s product strategies and value propositions.
• Regulatory and Competitive Landscape: Act as the primary liaison for regulatory engagements, managing applications and compliance for the group’s products.

Brand Building and Representation

• Market Representation: Represent the group and/or any of its subsidiaries at industry events, conferences, and forums to build brand awareness and promote the company’s payment solutions.
• Brand Building Initiatives: Lead efforts to establish and strengthen the brand presence of the group’s products within the DRC market. Prepares and submits periodic reports on the activities
• Customer engagement reports and call memos
• Reporting on lead generation, pipeline development etc.
• Customer and product revenue reports
• Engagement with the relevant vendors supporting the group in areas like legal, tax, marketing etc.

 

Behavioral Competencies

• Leadership and Vision: Demonstrate strategic leadership in driving the growth of the group’s products. Align team efforts with broader organizational goals and market opportunities.
• Accountability: Ensure accountability for achieving targets related to product sales and market expansion, with a focus on performance tracking and strategic adjustments.

 

Skills

• Product Expertise: Deep understanding of the group’s payment solutions, with the ability to effectively communicate and promote these products to clients and partners.
• Sales and Negotiation: Proven skills in negotiating and closing deals, with a strong track record in business development and sales.
• Analytical Skills: Ability to analyze market data and trends to develop actionable insights and strategic recommendations.
• Tenacity and Drive: Determination to pursue new business development opportunities and achieve or surpass business targets
• Communication Skills: Vital for conveying ideas, negotiating deals, and building relationships with clients and partners
• Negotiation Skills: Essential for reaching mutually beneficial agreements and closing business deals
• Research and Strategy: Ability to conduct market research, analyze data, and formulate effective business strategies. Capacity to gather, interpret, and apply market insights to drive business growth
• Networking: Proficiency in building and nurturing professional relationships to expand business opportunities
• Organizational Skills: Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively
• Technical Skills: Knowledge of relevant tools, software, and industry-specific technologies to support business development efforts
• Interpersonal Skills: Capacity to build rapport, influence stakeholders, and collaborate with cross-functional teams

 

Requirements: Qualification and Skill

• Bachelor’s degree in Business, Marketing, Finance, or a related field

 

General Experience

• Minimum of 7 years of experience in business development and sales within the financial technology or financial services sector in DRC. Experience with payment solutions, card solutions, or transaction processing is highly desirable.

 

Managerial Experience

• At least 5 years of experience in a managerial role, focusing on strategic planning, team leadership, and business growth.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in French and English; knowledge of local languages is a plus.
• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of the DRC market and fintech landscape.
• Ability to identify market trends and customer needs
• Ability to develop and execute business strategies
• Proactive, strategic thinking, with a strong business development, sales and strategy background
• Ability to work independently and as part of a team in a fast-paced, environment.

 

Additional

• Decisions expected from the jobholder
• Identification of business Opportunities: Recommending potential business opportunities, such as new markets, products, or services, based on market analysis and industry trends
• Business Development Strategies: Recommending business development strategies and tactics to penetrate new markets, increase market share and achieve revenue targets
• Resource Allocation: Advising on resource allocation for business development activities
• Recommendations or decisions referred to line manager or other stakeholders for approval
• Significant strategic shifts that impact the businesses direction or strategy
• Discounts granted to customers on pricing
• Agreements involving major partnerships or collaborations
• Results-Driven with strong sense of accountability
• Self-Drive
• Adaptable and able to thrive in a fast-pace dynamic env

 

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Chalden Du Toit

Consultant

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. MTPV2

Reference Number: MTPV2

Job Description:

Our client, a leading eye health Programme provider, is seeking a skilled Senior software engineer to join their DevOps team.  They are a social enterprise that powers eye health Programme providers to strengthen systems and service delivery with a software and data intelligence platform. With their software Eye health providers can identify gaps and inequalities in their services. People who would have been invisible to health workers or hard to reach are made visible, so that nobody is left behind.

You will deliver world-changing products and must deliver impact. You will be an experienced developer and a team player, determined to take an active part in producing the highest quality outputs. You will join a small, senior dev-ops team delivering full stack solutions from mobile apps to cloud-hosted RESTful services.

 

Responsibilities:

• Software requirement elaboration and decomposition
• Software design, development and testing
• Provision of 2nd and 3rd line technical support
• Collaboration with the Product team during project design
• Infrastructure provisioning, systems management and monitoring.
• Extremely strong JavaScript/Typescript skills with in-depth experience of Node-JS and/or Angular 2
• Confidence with Linux server management and containerized applications
• A strong track record with automated testing and continuous integration
• Proven experience of the full software delivery lifecycle
• Commitment to Agile delivery

Desirable attributes include working knowledge with any of the following technologies:

• • Ansible
  • Android
  • AWS
  • Bash
  • Cordova
  • Docker
  • MongoDB
  • Rundeck
  • SCSS

Requirements:

• At least 5 - 10 years’ experience as a Senior Software Engineer, Front and back end. (Full Stack)
• Ability to work remotely
• Relevant bachelor’s Degree in computer science or similar

Benefits and Contractual information:

• Location: Remote
• Division: Product, DevOps
• 25 days paid holiday every year (in addition to public holidays in your location), paid sick leave and generous parental leave benefits.
• Funds and dedicated time available to support professional development.
• Competitive employer’s pension contribution with an employee contribution option, plus life insurance.
• Medical insurance for you and your family with no excess.
• Home office support and provision

 

If you wish to apply for the position, please send your CV to Matthew Taylor at mataylor@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Matthew Taylor

Recruitment Consultant

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. CDTMDWA

Reference Number: CDTMDWA

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Country General Manager To drive strategic growth and market dominance for the Groups Fintech company in West Africa by expanding the regional footprint, fostering innovation, and ensuring products evolve with market needs, whilst leading a dynamic, agile, and diverse Regional Management team to ensure differentiation and success for our customers.

 

Responsibilities:

• Shape and lead the execution of a comprehensive growth strategy for the West Africa region that is aligned with the Group's overall strategic objectives.
• Support the the Group's expansion plans by identifying new country/market entry opportunities and proposing, implementing successful entry strategies.
• Identify and foster relevant strategic partnerships within the region aimed at increasing the relevance and delivering on the region's strategic goals.
• Motivate people to commit to these and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the demand forecast.
• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles.
• Oversee the activities of the Country General Managers and Regional Heads, ensuring seamless coordination across functions and between the West Africa region & Group HQ.
• Drive operational efficiency, cost optimization, and scalability while maintaining a keen focus on quality and compliance.
• Foster strong relationships with key stakeholders in West Africa, including regulatory bodies, industry partners (e.g. associations), and clients.
• Navigate the competitive landscape by leveraging our unique value proposition and building a network that reinforces their reputation.
• Safeguarding and enhancing the positive perception of the company's brand among a diverse array of stakeholders, including customers, partners, investors, regulators, and the wider community. This responsibility involves actively monitoring the brand's reputation, addressing potential issues promptly, and championing initiatives that reinforce the company's commitment to trust, innovation, and excellence. By nurturing a positive brand image, the Managing Director contributes significantly to the organization's long-term success and competitive advantage in the West African fintech landscape.
• Champion a culture of innovation within the region, encouraging the development of creative, customer-focused Fintech solutions.
• Ensure that their products remain ahead of the curve, addressing emerging needs and maintaining a competitive edge.
• Set and monitor performance metrics for the Region, driving revenue growth, profitability, and market share.
• Develop and execute financial plans, analyze results, and adapt strategies to achieve sustainable success.
• Ensure that a meaningful and lasting impact is made on the communities we serve in West Africa. Lead the social change through fintech innovations, financial inclusion initiatives, and community engagement programs, to empower individuals, uplift local businesses, and drive socioeconomic progress.

 

Behavioral Competencies

• The ability to see the big picture, constantly imagine future scenarios and create strategies to sustain competitive advantage.
• Formulates a clear and compelling strategic vision for the West Africa region, aligning with the overall goals, and translating that vision into actionable plans that drive growth and market dominance.
• Is early to spot possible future policies, practices, and trends in the Region, with the competition, and in the marketplace.
• Applies knowledge of business and the marketplace to advance the Region's goals. For example, ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader Group.
• Steers the Region toward innovation, ensuring it stays at the forefront of Fintech developments. Tries multiple, varied approaches to innovative ideas and ensures the product suite aligns with market needs and technological advancements.
• Sets stretch goals and objectives, pushing individuals or teams to perform at higher levels, by using a collaborative and inclusive leadership style that fosters teamwork, motivates employees, and encourages cross-functional collaboration, leading to a high-performing, high trust and cohesive regional team
• Promotes a team environment that values, encourages, and supports differences and senses how differences will play out in terms of needs, values, and motivators.
• Identifies and monitors key financial indicators to gauge performance, identify trends, and suggest strategies that can impact results.
• Transforms financial information into business intelligence through analysis and integration of quantitative and qualitative information.
• Picks up on the need to change personal, interpersonal, and leadership behaviour quickly and seamlessly adapts style to fit the specific needs of others.
• Consults with a wide network of internal and external connections and works through formal and informal channels to build broad-based relationships, influence and support.

 

Requirements: Qualification and Skill

• Bachelor’s degree in Business Administration, Finance, Information Technology, Computer Science, Economics, Marketing, or related fields from an accredited University. An advanced degree, e.g., Masters in Finance/Business/Technology or related fields or MBA for higher level of understanding in business, financial and technological aspects of the industry.
• This is a top-tier leadership role where the primary responsibilities revolve around guiding the West Africa region's strategic direction, ensuring all departments align with their mission and objectives, and interfacing with stakeholders at the highest level. The focus is on breadth, encompassing a wide range of domains and ensuring synergy among them.
• Given this context, while certifications and specific qualifications can be valuable for a Managing Director position, they are not as prescriptive as for roles that require a deep dive into a specific domain. Instead, a broader range of experiences, a track record of leadership

 

General Experience

• At least 15 years' experience preferably in a reputable Financial Institution or Fintech company, covering the aspects listed below:
• A solid understanding of the Fintech ecosystem, this can include experience in
• mobile banking, mobile money, cards, digital payments, blockchain, or any other Fintech innovation prevalent in West Africa.
• Demonstrated experience in leading market entry or expansion efforts, especially in diverse regions like West Africa.
• A track record of devising and implementing successful business strategies and planning.
• Demonstrated experience in dealing with regulatory bodies in West Africa and ensuring company-wide compliance.
• Demonstrated financial experience, including developing and managing budgets, overseeing revenue generation, and ensuring financial health.
• Familiarity with key players, regulators, and potential partners in the West Africa Fintech ecosystem would also be beneficial.

 

Managerial Experience

• At least 10 years’ proven leadership experience, with at least 7 spent in an Executive or C-suite role of leading diverse teams across multiple functions and countries.
• Demonstrated stakeholder management experience, engaging with internal and external stakeholders at the highest level, including board members, investors, partners and regulators.
• Strategic decision-making experience is critical for formulating business growth strategies – demonstrated experience in strategic decisions that have led to growth, innovation, and market expansion.
• Experience in overseeing multiple projects, ensuring they align with the company's strategic goals.
• Crisis Management experience with a proven ability to handle company crises with efficacy and grace.
• Cultural Leadership experience, managing culturally diverse teams, understanding the nuances of West African cultures, and effectively leading in that context.

 

Additional

The role reports to the Group Managing Director/Chief Executive Officer.

 

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Chalden Du Toit

Consultant

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. CDTMDWA

Reference Number: CDTMDCA

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Country General Manager To drive strategic growth and market dominance for the Groups Fintech company in Central Africa by expanding the regional footprint, fostering innovation, and ensuring products evolve with market needs, whilst leading a dynamic, agile, and diverse Regional Management team to ensure differentiation and success for our customers.

 

Responsibilities:

• Shape and lead the execution of a comprehensive growth strategy for the Central Africa region that is aligned with the Group's overall strategic objectives.
• Support the the Group's expansion plans by identifying new country/market entry opportunities and proposing, implementing successful entry strategies.
• Identify and foster relevant strategic partnerships within the region aimed at increasing the relevance and delivering on the region's strategic goals.
• Motivate people to commit to these and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the demand forecast.
• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles.
• Oversee the activities of the Country General Managers and Regional Heads, ensuring seamless coordination across functions and between the Central Africa region & Group HQ.
• Drive operational efficiency, cost optimization, and scalability while maintaining a keen focus on quality and compliance.
• Foster strong relationships with key stakeholders in Central Africa, including regulatory bodies, industry partners (e.g. associations), and clients.
• Navigate the competitive landscape by leveraging our unique value proposition and building a network that reinforces their reputation.
• Safeguarding and enhancing the positive perception of the company's brand among a diverse array of stakeholders, including customers, partners, investors, regulators, and the wider community. This responsibility involves actively monitoring the brand's reputation, addressing potential issues promptly, and championing initiatives that reinforce the company's commitment to trust, innovation, and excellence. By nurturing a positive brand image, the Managing Director contributes significantly to the organization's long-term success and competitive advantage in the Central African fintech landscape.
• Champion a culture of innovation within the region, encouraging the development of creative, customer-focused Fintech solutions.
• Ensure that their products remain ahead of the curve, addressing emerging needs and maintaining a competitive edge.
• Set and monitor performance metrics for the Region, driving revenue growth, profitability, and market share.
• Develop and execute financial plans, analyze results, and adapt strategies to achieve sustainable success.
• Ensure that a meaningful and lasting impact is made on the communities we serve in Central Africa. Lead the social change through fintech innovations, financial inclusion initiatives, and community engagement programs, to empower individuals, uplift local businesses, and drive socioeconomic progress.

 

Behavioral Competencies

• The ability to see the big picture, constantly imagine future scenarios and create strategies to sustain competitive advantage.
• Formulates a clear and compelling strategic vision for the Central Africa region, aligning with the overall goals, and translating that vision into actionable plans that drive growth and market dominance.
• Is early to spot possible future policies, practices, and trends in the Region, with the competition, and in the marketplace.
• Applies knowledge of business and the marketplace to advance the Region's goals. For example, ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader Group.
• Steers the Region toward innovation, ensuring it stays at the forefront of Fintech developments. Tries multiple, varied approaches to innovative ideas and ensures the product suite aligns with market needs and technological advancements.
• Sets stretch goals and objectives, pushing individuals or teams to perform at higher levels, by using a collaborative and inclusive leadership style that fosters teamwork, motivates employees, and encourages cross-functional collaboration, leading to a high-performing, high trust and cohesive regional team
• Promotes a team environment that values, encourages, and supports differences and senses how differences will play out in terms of needs, values, and motivators.
• Identifies and monitors key financial indicators to gauge performance, identify trends, and suggest strategies that can impact results.
• Transforms financial information into business intelligence through analysis and integration of quantitative and qualitative information.
• Picks up on the need to change personal, interpersonal, and leadership behaviour quickly and seamlessly adapts style to fit the specific needs of others.
• Consults with a wide network of internal and external connections and works through formal and informal channels to build broad-based relationships, influence and support.

 

Requirements: Qualification and Skill

• Bachelor’s degree in Business Administration, Finance, Information Technology, Computer Science, Economics, Marketing, or related fields from an accredited University.
• An advanced degree, e.g., Masters in Finance/Business/Technology or related fields or MBA for higher level of understanding in business, financial and technological aspects of the industry.
• This is a top-tier leadership role where the primary responsibilities revolve around guiding the Central Africa region's strategic direction, ensuring all departments align with their mission and objectives, and interfacing with stakeholders at the highest level. The focus is on breadth, encompassing a wide range of domains and ensuring synergy among them.
• Given this context, while certifications and specific qualifications can be valuable for a Managing Director position, they are not as prescriptive as for roles that require a deep dive into a specific domain. Instead, a broader range of experiences, a track record of leadership

 

General Experience

• At least 15 years' experience preferably in a reputable Financial Institution or Fintech company, covering the aspects listed below:
• A solid understanding of the Fintech ecosystem, this can include experience in
• mobile banking, mobile money, cards, digital payments, blockchain, or any other Fintech innovation prevalent in Central Africa.
• Demonstrated experience in leading market entry or expansion efforts, especially in diverse regions like Central Africa.
• A track record of devising and implementing successful business strategies and planning.
• Demonstrated experience in dealing with regulatory bodies in Central Africa and ensuring company-wide compliance.
• Demonstrated financial experience, including developing and managing budgets, overseeing revenue generation, and ensuring financial health.
• Familiarity with key players, regulators, and potential partners in the Central Africa Fintech ecosystem would also be beneficial.

 

Managerial Experience

• At least 10 years’ proven leadership experience, with at least 7 spent in an Executive or C-suite role of leading diverse teams across multiple functions and countries.
• Demonstrated stakeholder management experience, engaging with internal and external stakeholders at the highest level, including board members, investors, partners and regulators.
• Strategic decision-making experience is critical for formulating business growth strategies – demonstrated experience in strategic decisions that have led to growth, innovation, and market expansion.
• Experience in overseeing multiple projects, ensuring they align with the company's strategic goals.
• Crisis Management experience with a proven ability to handle company crises with efficacy and grace.
• Cultural Leadership experience, managing culturally diverse teams, understanding the nuances of Central African cultures, and effectively leading in that context.

 

Additional

The role reports to the Group Managing Director/Chief Executive Officer.

 

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

 

Chalden Du Toit

Consultant

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. CEBLR21

CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
 
Reference Number: CEBLR21

 

Responsibilities: 

The Manager - Digital Innovation and Product Management is responsible for leading the creation, introduction, and enhancement of innovative digital products and solutions for the Bank’s clients. This role plays a critical part in driving the evolution of the Bank’s services by leveraging the latest advancements in technology, data analytics, and user experience design. The Manager will implement agile methodologies, manage product squads, and ensure that the Bank’s innovation efforts align with its strategic goals and deliver measurable value to clients. This role offers a unique opportunity to lead and shape the Bank’s digital innovation efforts, driving the development of cutting-edge products that meet the evolving needs of clients across Africa.

 

• Innovation Strategy & Roadmap:
  • Drive the implementation of the Bank’s Digital Innovation Strategy and roadmap in collaboration with relevant business departments.
  • Utilise agile methodologies to manage product squads, ensuring the efficient delivery of digital products and services.
  • Continuously monitor technology trends and market developments to inform the innovation strategy and product development efforts.
• Product Development & Management:
  • Work with product teams in origination to identify, validate, and develop new digital products and service solutions for the Bank’s clients.
  • Create, evaluate, and analyze proposals for new business ideas, new lines of business, and digital products.
  • Project manage the development and enhancements of digital products and services, adhering to the Bank’s innovation and product process guidelines.
• User and Customer Journey Experience:
  • Lead the design and optimization of user and customer journeys, ensuring seamless experiences across all digital touchpoints.
  • Collaborate with design teams to integrate user experience (UX) and user interface (UI) best practices into product development.
  • Utilize customer feedback and data-driven insights to refine and improve product offerings continuously.
• Market Research & Analysis:
  • Conduct detailed market research and analysis to understand the evolving landscape of digital financial services and innovation.
  • Leverage data analytics to assess the performance of digital products and guide strategic decision-making.
• Cross-Functional Collaboration:
  • Manage cross-functional programs and projects of varied sizes, ensuring alignment with the Bank’s strategic goals.
  • Encourage a culture of innovation, identifying and promoting new ideas, approaches, and methodologies.
  • Provide guidance and mentorship to junior team members, enhancing their skills in product development and innovation.
  • Assist to manage and evaluate the innovation pipeline, assisting in strategic decision-making and Go-to-Market processes.

 

Requirements: Qualification and Skill

• A degree in Computer Science, Engineering, Statistics, Mathematics, Economics, or other related degrees.
• At least 8 years of experience in strategy, business planning, product development, or innovation within the financial services industry, with a strong focus on digital products.
• Proven experience in leading digital transformation initiatives and managing agile product squads.
• Expertise in user experience design, customer journey mapping, and the implementation of digital best practices.
• IT experience and understanding of web programming concepts and languages.
• Experience with agile methodologies
• Strong presentation skills and the ability to convey complex technical information to diverse audiences, including Senior Management.
• Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages (French, Arabic, Portuguese) is an added advantage.
• Ability to function effectively in a culturally diverse and rapidly changing environment, with a solid understanding of business practices in Africa.
• Familiarity with domains such as data science, quantitative reasoning, software development, innovation, and strategic planning.
• Proactive, innovative, and capable of driving change within a complex organizational structure.
• Strong leadership qualities with a focus on fostering a culture of innovation and continuous improvement.

 

Contractual information:

• Permanent
• Willing and able to relocate to Egypt for the opportunity
• Suitably qualified candidates from all African & Caribbean nationalities are encouraged to apply

 

If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Caleb Ebrahim

cebrahim@caglobalint.com

Recruitment Consultant

Finance, Fintech & IT

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

 

Apply now

Reference No. MTCE03

 

Reference Number: MTCE03

 

Job Description:

Our client a leading bank in Nigeria is seeking a qualified professional to join their team as the Domain Leader, Data Science/Enterprise Analytics. This is a unique opportunity for an experienced ML scientist and hands-on NLP/Gen AI/ LLM senior scientist to grow into the next step in their career journey and apply her or his domain expertise in NLP, deep learning, GenAI, and LLMs to drive business value for multiple stakeholders while mentoring and growing a Data Science and analytics unit. The ideal candidate must have deep design and hands-on development expertise in ML, LLMs, model development and integrating ML solutions with business functions to create the next generation of AI-powered capabilities. Reporting to the Chief Data Officer within the Enterprise Data Management & Transformational Analytics function of the Bank, this role is critical to the Bank’s data agenda.

 

Responsibilities:

• Analytics, ML, Gen AI, NLP, LLM Strategy: Develop and implement ML modeling and LLM development and fine-tuning strategies, best practices, and standards to enhance AI ML model deployment and monitoring efficiency. Develop roadmap and strategy for NLP, LLM, Gen AI model development and lifecycle implementation.
• Analytics, ML, Gen AI, NLP, LLM Model Design and Development: Responsible for the design and development of custom ML, Gen AI, NLP, LLM Models for batch and stream processing-based AI ML pipelines including data ingestion, preprocessing modules, search and retrieval, Retrieval Augmented Generation (RAG), NLP/LLM model development and ensure the end-to-end solution meets all technical and business requirements, and SLA specifications. Work closely with members of technology and business leads and their teams in the design, development, and implementation of the ML model solutions.
• ML, NLP, LLM Model Evaluation: Work closely with the MLOps team to create and maintain robust evaluation solutions and tools to evaluate model performance, accuracy, consistency, reliability, during development, UAT. Identify and implement model optimizations to improve system efficiency.
• NLP, LLM, Gen AI Model Deployment: Work closely with the MLOps team for the deployment of machine learning models into production environments, ensuring reliability and scalability.
• Business Intelligence Propagation: Drive the widespread growth of Business intelligence capabilities across the Bank’s functions.
• Internal Collaboration: Collaborate closely with product teams, business stakeholders, MLOps, machine learning engineers, and software engineers to ensure smooth integration of machine learning models into production systems.
• Stakeholder Engagement and Collaboration: Collaborate closely with business and PM stakeholders in roadmap planning and implementation efforts and ensure technical milestones align with business requirements.
• Mentorship: Recruit, develop and mentor technical AI/ML, NLP, LLM, Gen AI talent on the team Provide guidance and mentorship to junior ML scientists, fostering their professional growth and development.
• Documentation: Maintain comprehensive documentation of ML modeling processes and procedures for reference and knowledge sharing.
• Standards and Best Practices: Ensure the use of standards, governance and best practices in ML model development, and adherence to model and data governance standards.
• Problem Solving: Troubleshoot complex issues related to machine learning model development and data pipelines and develop innovative solutions.
• Collaborate with global and regional cross-functional teams including engineering, operations, tech services, supply chain, to define data platform requirements, and develop machine learning models and analytics solutions that deliver business outcomes.

 

Requirements:  

• Bachelor's or Master's degree in Computer Science, Mathematics or Statistics , Computational linguistics, Engineering, or a related field.
• 10+ years of professional hands-on experience leveraging large sets of structured and unstructured data to develop data-driven tactical and strategic analytics and insights using ML, NLP, computer vision solutions.
• Demonstrated 4+ years hands-on experience with Python, Hugging Face, TensorFlow, Keras, PyTorch, Spark or similar statistical tools. Expert in python programming.
• 4 or more years project leadership experience including Agile project management, Scaled Agile Frameworks (SAFE)
• 5+ years hands-on experience developing natural language processing (NLP) models, ideally with transformer architectures.
• 5+ years’ experience with implementing information search and retrieval at scale, using a range of solutions ranging from keyword search to semantic search using embeddings.
• Strong knowledge of and measurable hands-on experience with developing or tuning Large Language Models (LLM) and Generative AI (GAI)
• Experience in creating reports, projections, models, and presentations to support business goals and outcomes.
• Ability to exercise independent judgment and decision making on complex issues regarding initiatives, technical and business goals and related tasks.
• Experience with mentoring junior ML scientists,
• Ability to works under minimal supervision, using independent judgment.
• Excellent written & verbal communication and stakeholder management skill
• Strategic thinker and influencer with demonstrated technical and business acumen and problem-solving skills.
• Experienced with NLP, LLMs (extractive and generative), fine-tuning and LLM model development. Strong familiarity with higher level trends in LLMs and open-source platforms
• Nice to have: Experience with contributing to Github and open source initiatives or in research projects

 

Benefits and Contractual information:

• Full time position in office

If you wish to apply for the position, please send your CV to Matthew Taylor at mataylor@caglobalint.com. Please visit www.caglobalint.com for more exciting opportunities.

 

Matthew Taylor

Recruitment Consultant

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

 

Apply now

Reference No. CEBLR20

Afreximbank: Manager, IT (Solution Architect) – Cairo, Egypt

 

CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
 
Reference Number: CEBLR20

 

Responsibilities: 

 

• The role is supposed to help the Bank to achieve its mission “stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a centre of excellence in African trade matters” by providing professional advice and support for the effective implementation and use of the Bank’s Management Information System.  
• The role of the position holder will be to develop, implement, and maintain technology and solution architecture for Bank’s Information System. 
• The technology architect will be responsible for defining the overall technical design of business applications. She/He will act as technical lead, overseeing IT assignments that are aimed at improving the business, and ensuring all parts of the technical components run smoothly. 
• The technology architect will be involved in the entire system development life cycle and must understand all aspects of each system, from both a business and technical point of view. This means having a full working knowledge of technologies such as Windows, Linux, RDBMS, Document based DB, Infrastructure, Network, Design Patterns, Web, Mobile, Business Process Modelling (BPM), Cloud integration, Blockchain, Machine Learning as well as knowledge of multiple programming languages (e.g. Java, JavaScript, Scala, Go, Shell, C#, Groovy, Python)
• Hands-on experience on software development and ability to manage complex programs.
• Provide system architecture leadership & quality assurance support to the Bank focusing on complex & innovative proposals & solutions.
• Lead the development of system architecture for robust, reliable and high-performance applications, taking into account functional and technical requirements.
• Define implement and manage the solution architecture and supporting toolset required to build and test complex applications in an efficient and rapid manner.
• Advise on technologies & tools selection and helping in sizing transformation programs.
• Architect complex IT solutions based on emerging technologies for digital transformation.
• Handle request on architecture development for new and existing applications.
• Participate in software selection process. 
• Any other duties as may be assigned by management. 

 

 

Requirements: Qualification and Skill

 

• Master’s degree in computer science, Information Technology or other relevant degree from a recognized University, a Master’s degree in a relevant field or a recognized professional qualification in lieu.
• Minimum of 8 years of solid development and solution architecture experience in distributed platforms
• Experience with Python, JavaScript, Scala, Java in a Linux/Windows data centre environment.
• Experience with AI, Machine Learning and Blockchain
• Experience owning and operating multiple instances of a mission critical service.
• Experience with Agile development methodology and Test-Driven Development.
• Experience using telemetry and metrics to drive operational excellence.
• Experience leading high performing development teams.
• Good judgment and the ability to handle stressful situations.
• Broad knowledge of software engineering: languages, frameworks, techniques and industry trends.
• Deep knowledge of REST, Web Services and Microservices space.
• Knowledge and strong experience with Cloud (AWS, Azure, GCP)
• Knowledge and strong experience with DevOps, Pipelining, Continuous Integration (Jenkins, Github, Archiva, etc.), Containerization (Docker, Kubernetes, ElasticBeanstalk)
• Knowledge and experience with modern messaging technologies (RabbitMQ, Kafka, AMQP, AWS SQS)
• Knowledge and experience with Big Data platforms (Hadoop, Hive, Pig, Ambari, Flume, Ranger)
• Knowledge of NoSQL databases (Cassandra, MongoDB, CouchDB).
• Strong analytical and problem-solving skills 
• Demonstrated experience in managing service level agreement with application service providers.
• Ability to communicate and function in a culturally diverse and change oriented setting.
• Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage.
• Willingness to travel and to work long hours where required in order to achieve the Bank's objectives.

 

Contractual information:
 

• Permanent
• Willing and able to relocate to Egypt for the opportunity
• Suitably qualified candidates from all African nationalities are encouraged to apply

 

If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Caleb Ebrahim

cebrahim@caglobalint.com

Recruitment Consultant

Finance, Fintech & IT

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. SR-MIA-001

Job Description:

Our client is looking to recruit a MI Analyst to be based in Cape Town, South Africa. The prospective employee will be responsible for the financial services needed to support operational and strategic decisions.

 

Responsibilities:

• Perform data analysis, data visualization and reporting.
• Spend time with and develop understanding of key business areas to provide in-depth analytics.
• As a MI Analyst you will be providing analytical solutions to complex business problems.  
• We are looking for an individual with experience in using a variety of data tools, analysis methods and data visualization to turn data into actionable insights with demonstrable business impact.
• Drive insight derived from data exploration to the business

Requirements: Qualification and Skill

• A relevant tertiary qualification. (Preferably Business Science IT)
• Prior Data warehouse experience (at least 3 years)
• Experience in using data analysis software packages (SQL, SAS)
• Excellent knowledge of dimensional databases; including experience in creating optimized scripts / queries and database architecture
• Knowledge of Pyramid or similar visualization software advantageous, with proven data visualization skill.
• Working knowledge of database architecture

If you wish to apply for the position, please send your CV to Shearidan Rabsch at srabsch@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Shearidan Rabsch

Recruitment Manager – Banking and Finance

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. SR-DS-001

Job Description:

Our client is looking to recruit a Data Specialist/ Data Analyst to be based in Cape Town, South Africa. The prospective employee will be responsible for the financial services needed to support operational and strategic decisions.

 

Responsibilities:

• Perform data analysis, extracts and reporting from various data sources.
• Spend time with and develop understanding of key business areas in order to provide in-depth analytics
• Be involved in all financial services projects to assist business users to identify data components of their projects.
• Ensure effective change management processes, protecting the company standards.
• Drive insight derived from data exploration to the business
• Collaborate with cross-functional teams to understand their data requirements and provide technical support in data-related issues.

 

Requirements: Qualification and Skill

• A relevant tertiary qualification. (Preferably Business Science IT)
• Prior Data warehouse experience (at least 7 years)
• Excellent knowledge of dimensional databases; including experience in creating optimized scripts / queries and database architecture
• Experience in Business Analysis using various techniques to describe business needs e.g. conceptual model, ERD, Test Cases, Data Flows, UML models, Data Dictionary, Business process flows, etc.
• Experience in Snowflake, Python and Matillion will be an added advantage.  
• Experience in retail will be an added advantage.

 

If you wish to apply for the position, please send your CV to Shearidan Rabsch at srabsch@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Shearidan Rabsch

Recruitment Manager – Banking and Finance

CA Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. MTAFXPDE

Afreximbank: Data Product Expert (Consultant) Strategy and Innovations – Cairo, Egypt

CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
 
Reference Number: MTAFXDPE

Nature & Scope:

The Data Product Expert (Consultant) holds a pivotal role within the Strategy and Innovation division, directly contributing to the Bank’s mission of enhancing data-driven decision-making across the continent. The position encompasses a comprehensive range of responsibilities, including spearheading data collection, processing, and curation efforts. The incumbent will play a critical role in identifying valuable data sources, analyzing trade in goods and services data, and automating data collection processes. The Data Product Expert will actively engage in continuous improvement and innovation, ensuring the Bank remains at the forefront of data analytics and digital services. This position reports directly to the Head of Innovation and Product Development, signifying a key leadership role within the organization.

 

 

Responsibilities: 

 

Data Collection, Processing, Curation, and Management:

• Take responsibility for data collection, processing, and analysis using various methods.
• Lead and/or support data collection efforts, identifying valuable multiple data sources.
• Analyze and process trade in goods and services data, automating data collection processes.
• Work closely with internal and external stakeholders, especially AfCFTA and UNECA, partners, and vendors.
• Develop and review data collection strategy and methods; design and implement the capability to ingest, harmonize, and analyze trade data from multiple disparate sources.
• Assess, analyze, interpret, and support data models deployed on digital platforms.
• Provide continuous support through manipulation and analysis of complex, high-volume data from varying sources.
• Work with existing digital platforms to understand underlying data and support dashboards/visualizations and reports.
• Develop and enhance data cleansing routines to standardize and align new data feeds.
• Undertake pre-processing of structured and unstructured data and develop end-to-end deep learning solutions.

 

Data Product Development and Enhancement:

• Support the development of new data products and services on digital platforms.
• Assess, analyze, and interpret customer-centric data to build advanced predictive models leveraging machine learning and deep learning.
• Leverage machine learning algorithms such as k-NN, GBM, Neural Networks Naive Bayes, SVM, and Decision Forests.
• Build predictive models and machine-learning algorithms, presenting information using data visualization techniques.
• Propose solutions and strategies to business challenges using data science analytic models.
• Apply deep learning solutions for structured and unstructured data to develop new-generation algorithm-driven banking and digital services.
• Utilize computing platforms, including Azure, AWS, and GCP, along with their respective utilities for managing and manipulating large data sources.

 

Requirements: 

• Bachelor’s degree in Computer Science, MIS, Engineering, or relevant degree; Graduate degree required, PhD is an added advantage.
• Preferred Fields of Study or Additional Certificates: Analytics, Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Management Information Systems, Mathematics, Computer Engineering, Physics, Statistics, Data Processing/Analytics/Science, Mathematical Statistics.
• 15 years’ experience in a similar or related role.
• Proven experience as a Data Expert.
• Experience in data mining.
• Understanding of machine-learning and data research.
• Knowledge of R, SQL, and Python.
• Experience using business intelligence tools (e.g., Tableau) and data frameworks (e.g., Hadoop).
• Experience in big data technology and cloud computing platforms is a plus.
• Familiarity with AI frameworks and data science frameworks is a plus.
• Sound knowledge of international merchandise trade and services trade statistics, and market access related concepts is a plus.
• Strong math skills (e.g., statistics, algebra).
• Problem-solving aptitude.
• Good communication and presentation skills.
• Ability to identify the source of the issue, research potential solutions, and implement satisfactory solutions.
• Collaboration skills with demonstrated multitasking and time management abilities.
• Excellent analytical, organizational, and decision-making skills.
• Team skills, including the ability to establish and maintain effective working relationships.
• Ability to communicate and function in a culturally diverse environment.
• Must possess good verbal and written communication skills in English.
• Knowledge of the Bank’s other working languages (French, Portuguese, and Arabic) are an added advantage.
• Must have good report writing skills.

 

Contractual information:

• 12 Month Contract
• Willing and able to relocate to Cairo for the opportunity.
• Suitably qualified candidates from all African nationalities are encouraged to apply.

 

If you wish to apply for the position, please send your CV to Matthew Taylor at mataylor@caglobalint.com  

Please visit www.caglobalint.com for more exciting opportunities.

 

Matthew Taylor

mataylor@caglobalint.com

Recruitment Consultant

Finance, Fintech & IT

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept

Apply now

Reference No. CDTRHTO

Reference Number: CDTRHTO

 

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Regional Head of Technology & Operations To drive the East Africa’s alignment of technology and operational functions to deliver seamless and innovative solutions, overseeing the development, implementation, and management of technology initiatives and operational processes that optimise efficiency, support business growth, and enhance customer experience in the competitive Fintech landscape.

 

Responsibilities:

• Develop and execute an Operations & Technology strategy and tactical
• technology plans for East Africa, which drives technological innovation and supports the expansion of Fintech offerings in East Africa. Ensure that the holistic strategy encompasses Engineering (Application development and Switch), Infrastructure, and Production support to offer cohesive Fintech solutions for East Africa.
• Align the Operations and Technology strategy with both the overall regional strategy and the Group's global vision and goals, ensuring that local nuances are effectively addressed while maintaining overarching consistency.
• Drive operational excellence by identifying areas for process improvement, standardisation, and automation across functions, contributing to streamlined and efficient operations.
• Monitor operational metrics, analyse data, and implement strategies to enhance operational performance, quality, and scalability.
• Establish a responsive and proactive production support mechanism that addresses both product operations and customer configuration needs effectively.
• Ensure that the technology infrastructure is robust, scalable, and secure, aligning with the Region’s growth plans and product offerings and regulatory requirements
• Collaborate with cross-functional teams to identify technology opportunities and advancements that can enhance operational processes and customer value.
• Regularly evaluate East Africa's Fintech landscape to identify emerging trends, technologies, industry best practices and customer preferences to inform and refine the strategy continuously. Champion digital transformation initiatives that enhance customer experience, operational efficiency, and competitive advantage.
• Ensure that the technology infrastructure and operational processes are scalable to support the rapid growth of Fintech services, while also driving cost efficiencies.
• Implement agile frameworks and methodologies in project management and engineering to ensure timely delivery and adaptability to changing market dynamics.
• Consider the environmental and socio-economic impact of technological deployments and operations, aiming for sustainable and responsible growth in the region.
• Prioritise initiatives that enhance the user experience, ensuring that technology and operational changes lead to increased customer satisfaction and loyalty.
• Proactively support the data maturity improvements across all East African functions – support the business and functional heads to make timely data- driven decisions for effective development and implementation of the approved strategy.
• Ensure alignment within the team around the company’s broader goals through regular alignment sessions and strategic discussions, encompassing both product enhancements and new product developments.
• Create a collaborative and motivating work environment that encourages innovation and professional development.
• To collaborate effectively with various departments, in country and regionally, to ensure seamless coordination and alignment of efforts towards achieving growth objectives in the Region.
• To lead organizational change initiatives, driving a culture of adaptability and agility.
• Effectively communicate strategic shifts, manage any resistance, and ensure that the entire team is aligned with the company’s vision and objectives.
• To provide strong leadership and direction to the IT Engineering, Infrastructure and Production support teams, fostering a high-performance culture, setting clear objectives, and empowering team members to excel in their roles.
• Oversee the engineering teams to implement and maintain business systems, ensure quality development, and manage the switch systems efficiently. Driving the engineering teams to align with the technology progress at the Group office.
• Oversee the design, implementation, and maintenance of robust technology infrastructure, ensuring reliability, security, and scalability of systems and platforms.
• Prioritise the continuous learning and upskilling of engineering and infrastructure teams, ensuring they maintain alignment with the Group technical innovations.
• Drive the training of production support teams to ensure they can handle product operations and customer configurations efficiently and to troubleshoot issues effectively.
• Create a collaborative and motivating work environment that encourages innovation and professional development.
• To collaborate effectively with various departments, in country and regionally, to ensure seamless coordination and alignment of efforts towards achieving the groups growth objectives in the Region.
• Engage and collaborate with internal (Region and Group) and external stakeholders, including regulatory bodies, technology vendors, and partners, to understand their requirements, challenges, and feedback to shape the Operations & Technology strategy and ensure exceptional customer satisfaction by delivering tailored Fintech solutions that address regional market demands.
• Manage relationships with infrastructure providers and ensure that services are aligned with the company's technological needs and compliance standards.
• Manage relationships with technology vendors, assess new technologies, and make recommendations for technology investments that align with business objectives.
• Engage with third-party development and switch engineering firms, if necessary, to augment capabilities or to introduce niche technological innovations.
• Identify and evaluate potential operational and technological risks, creating mitigation strategies to ensure uninterrupted service delivery and business continuity.
• In collaboration with Risk Management and Compliance develop and implement Risk Management strategies related to technology and operational functions, ensuring compliance with industry regulations and cybersecurity standards.
• Ensure that the region's infrastructure meets regulatory and security standards pertinent to Fintech in East Africa.
• Ensure engineering practices comply with regional and global standards, focusing on data security, transactional integrity, and system reliability.
• Oversee the planning, execution, and monitoring of technology and operational projects, ensuring they are delivered within scope, budget, and timeline.
• Ensure that project initiatives align with and advance the overall Operations and Technology strategy.
• Foster strong collaboration between the project management team and the engineering, infrastructure, and production support teams to ensure smooth execution and delivery.

 

Behavioral Competencies

• Formulates a clear Operations & Technology strategy for the EA Region and
• maps the aggressive steps that will clearly accelerate the Region toward its strategic goals.
• Is the first to spot possible future Operations & Technology policies, practices, and trends in the Region, with the competition, and in the marketplace. Applies knowledge of business and the marketplace to advance the Region's goals. For example, ensures that the team understands and discusses relevant industry changes. Gives strong messages about how people's efforts make a difference to the broader East Africa Region.
• Steers the Region toward Operational & Technological innovation, ensuring it stays at the forefront of Fintech developments. Tries multiple, varied approaches to innovative ideas and ensures the company’s product suite aligns with market needs and technological advancements.
• Sets stretch goals and objectives, pushing individuals or teams to perform at higher levels, by using a collaborative and inclusive leadership style that fosters teamwork, motivates employees, encourages cross-functional collaboration and values, encourages, and supports differences, leading to a high-performing and cohesive Regional Operations & Technology team.
• Ensures that technology strategies, infrastructure investments, and talent development initiatives are closely coordinated and harmonized with the headquarters in Nigeria. It involves adeptly bridging geographical and operational gaps, fostering seamless collaboration between teams across regions, and consistently aligning East Africa's technological advancements with the overarching goals and standards set by the HQ.
• This alignment will maintain operational cohesiveness and a unified technology operation that drives efficiency, scalability and overall success.
• Focuses efforts on continuous improvement; has a knack for identifying and seizing opportunities for synergy and integration. Separates and combines tasks into efficient and simple workflow and thinks about the whole system. Process optimisation through proficiency in analysing operational processes, identifying inefficiencies, and implementing optimisation strategies.
• Understanding of lean principles to streamline processes, minimise waste, and enhance operational efficiency.

 

• Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes
• Observes situational and group dynamics and selects best-fit approach. Picks up on the need to change personal, interpersonal, and leadership behaviour quickly and seamlessly adapts style to fit the specific needs of others.
• Consults with a wide network of internal and external connections and works through formal and informal channels to build broad-based relationships and support.

 

Requirements: Qualification and Skill

• Bachelor’s degree in Information Technology, Engineering, Computer Science or related field from an accredited University.
• An advanced degree, e.g., Masters in Finance/Operations/Technology or related fields or MBA would be preferred for higher level of understanding in business, operations/financial and technological aspects of the industry.

 

General Experience

• At least 6 years' experience in a C-suite or Senior Management role, preferably in a reputable Financial Institution or Fintech company, covering the aspects listed below:
• A solid understanding of the Fintech ecosystem, this can include experience in mobile banking, digital payments, blockchain, or any other Fintech innovation prevalent in East Africa.
• Demonstrated experience in product operations (ie running back office operations teams) and customer configurations, especially in the financial sector.
• Demonstrated experience in software development, preferably within the Fintech secto
• Demonstrated experience in managing or overseeing switch technologies, especially in the payment or banking sector.
• Demonstrated experience in IT infrastructure management, with a specific focus on Fintech or financial services' unique requirements.
• Demonstrated experience in the East African financial market, understanding its unique challenges, opportunities, regulatory environment, customer

 

Managerial Experience

• At least 8 to 10 years’ proven leadership experience, with at least 6 years spent in a C-suite or Senior Management role of leading large, cross-functional technical teams, ensuring collaboration and cohesion among various departments.
• Demonstrated experience of crafting and executing technology and operations strategies
• Demonstrated experience of managing vendor relationships, especially those relevant to the financial services industry.
• Demonstrated experience of overseeing budgets, ensuring cost-efficiency while not compromising on quality or innovation.
• Demonstrated experience in engaging with senior stakeholders, understanding business needs, and translating them into technological solutions.
• Strategic decision-making experience is critical for formulating strategies - Demonstrated experience of strategic decisions that have led to growth, innovation, and market expansion.
• Demonstrated experience in overseeing multiple projects, ensuring they align with the company's strategic goals.
• The ability to attract and retain talent to build a robust Operations and Technology team

 

Additional

• The role reports to the Managing Director, East Africa
• Nature of Impact: Intrinsically linked to the company's technology alignment, operational efficiency, and infrastructure robustness. This job determines and leads the efficiency of the EA business’ core operations and the capability to deliver products and services seamlessly.
• The role is core to the EA business’ success in terms of ensuring that the company’s technology backbone efficiently supports its operational endeavours, all while fostering business growth and has prime accountability for various measurable targets (discussed under typical KPIs).
• Longevity: Persistent and foundational, the technological and operational strategies implemented by this job often form the foundation upon which the EA business’ future initiatives are built, influencing the organization's direction for many years.

 

 

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

 

Chalden Du Toit

Consultant

CA Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now

Reference No. SRBR-SPMO-PAPSS

CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com.  Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
 

The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.

 

PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.

 

Reference Number: SRBR-SPMO-PAPSS

 

Description:

 

Lead the responsibility for PAPSS strategy and innovation and in addition follow up on the implementation of all projects. The projects that will be initiated both internally within PAPSS and/or within Afreximbank and those started and initiated with external partners.

 

Reporting to the Chief Executive Officer, the manager strategy and Project management will be responsible for driving, designing the strategy and innovation within PAPSS, and monitor with finesse the projects that are implemented by other units within PAPSS. 

 

The role will be instrumental to the development of the Pan-African Payment and Settlement System as it will support the long-term organizational strategy and fast track the implementation of any single project within the company.

 

Responsibilities:

 

• Supporting the development of long-term organizational strategy.
• Conducting research and analyses of operational effectiveness, processes, stakeholders, etc.
• Aligning PAPSS goals, processes, and resource allocation with the general Afreximbank organizational strategy.
• Assessing market trends and competitors and identifying threats and opportunities.
• Presenting findings, projections, and recommended actions.
• Planning, implementing, and managing proposed recommendations and projects.
• Monitoring and reporting on projects.
• Supporting and guiding senior executive decision-making processes.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Develop a detailed project plan to track progress.
• Report and escalate to management as needed.
• Create and maintain comprehensive project documentation.

 

Requirements: Qualification and Skill

• A Master’s degree in a related field and/or business mandatory
• 8 years of experience at the minimum in an institution that delivers innovative solutions, management consulting or strategic planning.
• Excellent understanding of business operations and procedures.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Outstanding research and analytical abilities.
• Project management skills.
• Strong leadership skills.
• Excellent communication in English mandatory and knowledge of French is an added advantage.

 

Benefits and Contractual information:

• Permanent Role
• USD tax exempt salary
• Suitably qualified candidates are encouraged to apply.

 

Closing Date: 27th of June 2023

 

If you wish to apply for the position, please send your CV to Shearidan Rabsch at srabsch@caglobalint.com

 

Please visit www.caglobalint.com for more exciting opportunities.

 

Shearidan Rabsch

Managing Consultant: Banking & Finance

Banking & Finance

 

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

Apply now