Insurance Jobs in Africa
Our Africa Insurance Recruitment team consists of consultants with expertise and extensive experience in insurance recruitment for Africa. We assist global companies with their candidate search and help jobseeking professionals to find positions in the Finance sector.
CA Global has a dedicated job board for finance professionals looking for their next job in the industry in Africa, with mid to senior roles available.
CA Global Africa Insurance Executive Search division is dedicated to recruiting high-calibre professionals across the insurance, assurance, and reinsurance sectors on the African Continent. We’ve gained a deep knowledge of the insurance sector (short term insurance and long term insurance) and its key players in Africa and can advance our clients’ business operations in Africa further than they have ever imagined.
As a result of our reputation and our extensive network in Africa, we have the advantages of a vast client network and candidate contacts. This enables us to deliver the best candidates within risk, insurance risk consulting, actuarial, reinsurance, bancassurance, claims, broker consulting, medical insurance, hedge funds, human resources, hospitals (operational staff), wealth management, medical doctors, inusrance sales, business development, underwriting, quantitative analysts and asset management across the Africa insurance recruitment sector.
Reference Number: CEBLR33
Job Description:
The Group Legal Director will be responsible for providing strategic legal guidance and support to the Group and its subsidiaries. This position ensures compliance with regulatory requirements, manages risks, and contributes to the Group's development by participating in legal due diligence, drafting contracts, and ensuring proper governance.
Responsibilities:
- Provide legal advice to the Group
- Ensure the preparation and secretariat of the Board of Directors and the Group's General Meetings
- Ensure the proper conduct of the subsidiaries' Board of Directors and AGMs and the validity of their decisions
- Supervise the legal departments of subsidiaries in their relationship with customers
- To manage the litigation files of subsidiaries above a certain amount, in cooperation, if necessary, with the external lawyers responsible for defending the interests of the Group
- Lead the legal life of the holding company: drafting of commercial partnerships, validation and drafting of all types of contracts
- Maintain the files of the Board of Directors
- Supervise the maintenance of mandatory records
- Ensure the proper maintenance of the Directors' files
- To give technical advice on the choices of the Group Directors and subsidiaries
- Assess the protection and guarantees communicated by customers, as part of the analysis of credit files by the Group Risk Department
- Participate in the development of new products in compliance with banking law and regulations in force
- Participate in the Group's external growth by managing legal due diligence and drafting legal documentation
- Monitor national and international regulatory developments in order to keep management and staff members informed of regulatory changes and their impact on the bank's activities (legal monitoring)
- Participate in the implementation/updating of rules and codes of ethics and ensure their proper application to the Holding Company and in the subsidiaries.
Requirements: Qualification and Skill
- Minimum BAC + 5 in Business Law - in Legal and Financial Sciences or equivalent
- Minimum 15 years of experience in different legal functions (in a banking environment and in a law firm), in positions of responsibility, including at least 5 years at a regional or sub-regional supervisory level (bank holding level).
- Be fluently bilingual (English – French)
- Knowledge and practice of Commercial Law and banking regulations, particularly in the WAEMU and CEMAC zones
- Knowledge of Commercial Law and Contract Law
- Perfect mastery of OHADA Law
- Knowledge of banking activities
- Good knowledge of banking risks
- Knowledge of the characteristics of banking products and services
- Knowledge of international and local social laws and practices
- Proper interpretation of legislation, regulations and case law
- Ability to implement procedures and rules
- Excellent writing skills
- Leadership – Good managerial ability
- Autonomy and sense of initiative
- Integrity - Objectivity
- Rigor and organization
- Analytical and synthesis skills
- Discretion and a great sense of confidentiality
- Team spirit
- Strength of proposals
- Communication skills
If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Caleb Ebrahim
Recruitment Consultant
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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Job Features
Job Category | Banking & Insurance |
Reference Number: MTVIST01
Job Description:
Already operating in several African countries, including Burkina Faso, Guinea Conakry, Gambia, Sierra Leone, and Mozambique, and expanding into France, our client a large commercial banking group continues its ambitious growth trajectory with plans to establish a presence in 25 countries by 2026. Reporting to the Group Head of Treasury and Capital Markets, the ALM & Capital Markets Manager will play a pivotal role in implementing a framework aligned with the Group's strategy to ensure the efficient management of Markets and ALM activities across all entities. This role will focus on establishing robust liquidity management practices and optimizing net interest income from Treasury operations to support the Group's financial objectives.
Responsibilities:
- Define and implement the training and development strategy through Vista Academy to enhance skills across the Group.
- Establish an optimal framework for managing Markets and ALM activities across all Group entities.
- Ensure efficient liquidity management within the Group to support financial stability.
- Coordinate and supervise interbank investment and borrowing operations, including refinancing with central banks.
- Oversee and monitor operations in the money and financial markets.
- Ensure adherence to internal policies and regulatory requirements across all countries of operation.
- Assist the Group Head of Treasury and Capital Markets in defining and updating the Group's Asset and Liability Management (ALM) and Capital Markets intervention strategies.
- Implement the Group's ALM strategy daily, managing the securities portfolio across subsidiaries and branches.
- Prepare materials for the Group's Asset and Liability Management Committee, ensuring follow-up on its recommendations.
- Develop and maintain comprehensive ALM reporting to provide centralized visibility into Group-wide activities.
- Design and implement ALM tools to address market risks faced by the Group.
- Provide functional supervision to Asset-Liability Management personnel in subsidiaries and branches.
- Collaborate on other projects at both subsidiary and Group levels to support overall objectives.
Requirements: Qualification and Skill
- Good knowledge of banking regulations and activities in West Africa
- Mastery of foreign exchange regulations
- Knowledge of treasury operations and products
- Good writing quality
- Sales Fundamentals
- Solid foundations in accounting and finance • Office tools (Excel, Word, PowerPoint, etc.)
- Independence, integrity and objectivity
- Stress resistance, sense of priorities
- Proactivity and creativity
- Critical and synthesis spirit, rigor
- Communication and business relationship skills
Benefits and Contractual information:
- Full time position in office
If you wish to apply for the position, please send your CV to Matthew Taylor at mataylor@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Matthew Taylor
Recruitment Consultant
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply now
Job Features
Job Category | Banking & Insurance |
Reference Number: SFBLR45
Job Description:
Our client, a bank with a presence in various countries within Africa is seeking to hire a Group Head of Treasury and Capital Markets. Reporting to the Group Chief Executive Officer, the Group Head of Treasury & Capital Markets will be responsible for ensuring the implementation of approved strategies relating to liquidity management, foreign exchange risk management and the execution of market operations with the aim of making a significant contribution to the profitability of subsidiaries and the achievement of the of the group's objectives.
Responsibilities:
- Coordinate and supervise all activities relating to cash management and market operations at the level of the various subsidiaries and the holding company in order to contribute to the achievement of the Group's objectives.
- Personally develop relationships with customers, banking and institutional partners, major prospects and regulators in the area.
- Represent the subsidiary in its sector of activity.
- Supervise and lead the teams under his / her responsibility.
- In line with the Group's strategic plan, implement and obtain approval of the company's strategy.
- Group Treasury and Financial Markets Department; in particular the strategy in terms of Asset and Liability Management, the sale of Treasury and Trading products, the active management of the Group's securities portfolio and correspondent banks.
- Ensure the achievement of the strategic objectives set.
- Coordinate and ensure the development of budgets subsidiaries in line with strategy and budget validated at the group level.
- Coordinate and ensure the daily reporting of the cash position and market activities for all the Group's subsidiaries.
- Monitor the evolution of the financial, money and interbank markets in order to support the subsidiaries in their participation in market operations (primary and secondary).
- Coordinate the development and distribution of treasury and financial market products tailored to the target audience.
- Coordinate the negotiation of fundraising mandates and bond structuring.
- Functionally supervise the Treasury Departments of the subsidiaries as well as the units in charge of market operations at the group level.
- Track resource usage optimization of the Group in local currency and foreign currency.
- Coordinate and ensure the development of an emergency financing plan for subsidiaries.
- Lead the asset-liability management committee of all subsidiaries and the Holding Company.
- Lead the investment committee of the units in charge of market operations.
- Initiate and manage the strategic projects of the Treasury and Financial Markets Department within the Group.
- Participate in the search for long and short resources needed for the funding of the Group.
- Select financial institutions capable of providing correspondent services – Banking and International Trade.
- Optimally manage relations with correspondent banks.
- Implement actions to obtain the implementation of lines with correspondent banks for the Group and its entities (confirmation of documentary credits, refinancing, overdrafts).
- Organize and supervise the activity and all the services of the management.
- Nurture and coordinate collaborations between the teams.
- Set individual performance goals and collective performance, monitor their implementation and evaluate performance.
- Identify individual and collective support needs.
- Lead and federate the teams and generate support and motivation.
- Supervise the design and updating of the management’s dashboards and activity reports as well as the organization of the related monitoring committees.
Requirements:
- Fluency in both English & French is a requirement.
- Hold a minimum Bac + 4 diploma in Finance / Management / Banking or business school.
- Justify at least fifteen (15) years' professional experience in banking, including five (5) years at a senior managerial level (committee type of Direction).
- Good knowledge of banking regulations and activities.
- Mastery of foreign exchange regulations.
- Knowledge of treasury operations and products.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com.
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
Afreximbank: Consultant, Business Analyst – Cairo, Egypt
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: MTAFX13
Responsibilities:
- The role holder is responsible for conducting in-depth research, preparing comprehensive presentations, and performing rigorous analyses during the operationalization phase of CANEX Creations Inc
- Conduct detailed market research to identify trends, opportunities, and challenges within Africa's creative industries.
- Analyze data from credible sources and generate actionable insights to inform strategic decisions.
- Develop compelling presentations for internal and external stakeholders, such as business plans, investment proposals and operational strategies.
- Track progress and report on key performance indicators (KPIs) to ensure alignment with strategic objectives.
- Facilitate meetings and workshops to drive discussions and decision-making processes.
- Maintain accurate and up-to-date documentation of all research, analyses, and presentations.
- Prepare regular reports to communicate findings and recommendations to senior management and other stakeholders.
- Any other duties as may be assigned by Head, CANEX Creations Inc.
Requirements: Qualification and Skill
- Master’s degree in Economics, Business Administration, or other related fields from a recognized university is a must.
- Minimum of 3 years of experience preferably in the management consulting area, economic research or financial services industry as a Business Analyst or Management Consultant and preferably with exposure and understanding of the creative industries.
Afreximbank’ s Core Values:
- Commitment to Africa and supporting the emancipation and empowerment of Africans
- Uncompromising integrity
- Passion for Learning and Drive
- Teamwork
- Trust and Respect for the Individual
- Innovation, Excellence and Flexibility
- Professionalism and Responsiveness
Contractual information:
- 6-month contract
- Willing and able to relocate to Cairo for the opportunity.
- Suitably qualified candidates from all African nationalities are encouraged to apply.
If you wish to apply for the position, please send your CV to Matthew Taylor at mataylor@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Matthew Taylor
Recruitment Consultant
Finance, Fintech & IT
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our da
Apply nowJob Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: SFBLR45
Responsibilities:
- Infrastructure Management - Experienced Professional role is pivotal in maintaining the efficiency and reliability of Afreximbank's IT infrastructure. This role will manage cloud resources, optimize network performance, handle on-premises infrastructure components, ensure secure operating systems, manage infrastructure outsourced services and oversee Office 365 administration. Additionally, this role will play a key role in patch management, security, and database administration, contributing to Afreximbank's IT infrastructure strategy.
- IT Infrastructure Strategy and Reporting
- Actively contribute to shaping the overall IT infrastructure strategy, aligning it with the organization's long-term goals and objectives.
- Deliver comprehensive and timely reports to management, providing valuable insights into infrastructure performance and strategic initiatives.
- Cloud Infrastructure Management
- Managing and maintaining cloud infrastructure in a multi-tenant environment including AWS, Azure and others.
- Take charge of infrastructure provisioning and decommissioning efforts, ensuring scalability and cost-effectiveness.
- Deploying, configuring, and managing virtual machines, databases, storage, and other cloud services. Ensuring high availability, performance, and security of the infrastructure.
- Administer servers and storage systems within the AWS and Microsoft Azure Cloud environments, ensuring efficient resource allocation.
- Continuously monitor infrastructure availability and proactively address any emerging issues to maintain uninterrupted services.
- Effectively manage cloud costs, optimizing resource utilization to align with budget constraints while maintaining peak performance.
- Troubleshooting and resolving cloud-related issues: Investigating and resolving technical issues related to cloud infrastructure, networking, and connectivity. Identifying root causes and implementing preventive measures.
- Network Management
- Planning and implementing network infrastructure: Designing and implementing network infrastructure solutions, including LAN, WAN, VPN, firewalls, routers, switches, and load balancers.
- Configuring and managing network devices to ensure efficient and secure data transmission and scalable network setups.
- Consistently maintain network monitoring and troubleshooting processes, swiftly addressing any issues to prevent disruptions.
- Take charge of network upgrades and improvements to enhance performance and security across the organization.
- Infrastructure Outsourced Services
- Establish partnership with strategic outsourced service providers and manage them for high performance in line with agreed Service Level Agreements.
- Responsible for managing and supervising Network Operation Center (NOC).
- Provide technical support and work hand in hand with Cloud Managed Service provider.
- Patch Management and Security
- Take charge of planning and executing the deployment of Operating System patches, ensuring that all systems remain up-to-date and protected against vulnerabilities.
- Collaborate closely with auditors, actively addressing risk-related issues and implementing necessary security measures to maintain compliance.
- Implementing security measures: Ensuring the integrity and security of the network infrastructure and cloud resources. Implementing security policies, access controls, firewalls, intrusion detection systems, and encryption mechanisms to protect data and systems.
- Office 365 and On-Premises / Workstation Infrastructure Management
- Assume responsibility for Office 365 administration, encompassing email, Teams, SharePoint, OneDrive, and security, to ensure seamless user experiences.
- Oversee and manage the hardware components of on-premises infrastructure, guaranteeing their reliability and functionality.
- Efficiently administer servers and storage systems, optimizing their performance and resource allocation.
- Proficiently manage Windows and Linux operating systems to maintain a secure and stable IT environment.
- Skilfully manage the entire lifecycle of workstation imaging and applications, ensuring that end-users have access to the necessary tools and software.
- Establish network configurations at both HQ and branch locations, optimizing connectivity and data transfer.
- Providing technical support and guidance: Assisting end-users and IT teams in troubleshooting network and cloud-related issues. Providing technical expertise, guidance, and training to junior team members and other stakeholders.
- Database and Operating System Administration
- Provide expert oversight in the administration of databases, optimizing their performance and data integrity.
- Efficiently manage both Windows and Linux operating systems for servers, ensuring their stability and security.
- Take charge of deploying patches and promptly addressing any vulnerabilities to maintain a robust IT environment.
- Compliance Responsibilities
- Understand and adhere to the Bank's AML, Regulatory and Conduct Compliance policies and procedures.
- Report any suspicious or non-compliant activities or matters relating to the Bank’s staff or the customers to the Compliance Department.
- Complete the Annual Compliance Training / Assessment.
- Screen and identify adverse reports and potential compliance concerns regarding the Bank's vendors, that may impact the Bank’s relationship with vendors and other business relationships.
- Refer any compliance related concerns about any vendor or business relationship to the Director of Compliance.
- Facilitate the onboarding and update of KYC information on vendors.
Requirements: Qualification and Skill
- Relevant Bachelor's and Master’s Degree in Engineering, computer science, Information Technology, or a related field.
- At least 10 years of relevant work experience in cloud infrastructure and networking. Experience in designing, implementing, and managing cloud architecture and networking solutions is highly valuable.
- Certifications: Certifications in cloud computing and networking technologies including AWS Certified Solutions Architect, Professional Cloud Architect, Microsoft Certified: Azure Administrator, Cisco Certified Network Professional (CCNP), and CompTIA Network+.
- Cloud platform expertise: Demonstrating expertise in one or more major cloud platforms (such as AWS, Azure, or GCP) is crucial. Familiarity with various cloud services and their features, such as virtual machines, storage options, database services, and serverless computing.
- Networking knowledge: In-depth knowledge of networking protocols, concepts, and technologies is vital for success in this role. This includes a strong understanding of TCP/IP, DNS, DHCP, VPN, BGP, VLANs, and subnetting. Experience in designing and implementing complex network infrastructures is valuable.
- Network security expertise: An understanding of network security principles, technologies, and best practices is essential. Proficiency in implementing and managing security controls in a cloud environment, such as firewalls, VPNs, IDS/IPS, SSL/TLS, and encryption mechanisms, is highly desirable.
- Virtualization and containerization: Experience with virtualization technologies (e.g., VMware, Hyper-V) and containerization technologies (e.g., Docker, Kubernetes) is required.
- Analytical and problem-solving skills: Strong analytical and troubleshooting abilities are crucial for identifying and resolving complex cloud and network issues. The ability to quickly analyse and troubleshoot network connectivity problems, optimize configurations, and implement effective solutions is highly valued.
- Excellent communication skills are important for collaborating effectively with various teams, stakeholders, and vendors. The ability to clearly explain technical concepts to non-technical individuals is beneficial.
- Continuous learning: Demonstrating a passion for continuous learning and staying updated with the latest cloud technologies, networking trends, and industry best practices showcases your dedication to professional growth in this ever-evolving field.
Contractual information:
- Permanent.
- Willing and able to relocate to Cairo for the opportunity.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: SFBLR44
Responsibilities:
- The CEO of AfrexInsure is responsible for developing and leading high-quality business development strategies and overseeing the operational and technical activities of AfrexInsure to ensure the realization of its overall strategy and mission. As the leader of AfrexInsure, the CEO will play a critical role in establishing AfrexInsure as a premier provider of specialty insurance management services across Africa.
- Leadership
- Provide required executive leadership for Afrexinsure to ensure required growth, innovation and excellence.
- Strategic Direction
- Take responsibility for developing and implementing AfrexInsure’s long term strategic goals to drive growth and profitability in alignment with the company’s vision and mission while ensuring the achievement of Afreximbank Group’s overall mandate to transform Africa’s trade. This includes the establishment of key performance indicators to monitor the company’s performance to drive continuous improvement.
- Financial Management
- Oversee the financial growth and performance of Afrexinsure including budgeting, forecasting and monitoring of relevant costs and budgets.
- Risk Management and compliance
- Oversee the implementation of relevant risk management, compliance and regulatory strategies and activities to protect the company from attendant risks while aligning with relevant regulations and industry standards.
- Stakeholder Relations
- Build and maintain relationships with relevant stakeholders including board members, shareholders, government officials, customers, regulators, peers and other key stakeholders and represent the organization at industry events. Also take responsibility for overseeing the relationship with the parent company (Afreximbank).
- Talent Management
- Oversee the process of attracting, retaining and developing the required talent for the organization to ensure the presence of a high performing team with the required culture and behaviour.
- Excellence in Innovation and Market Development
- Oversee the process of market growth and business development including the development of new innovative products that align to market needs across Global Africa as well as the acquisition of new clients.
Requirements: Qualification and Skill
- Bachelor’s and Master’s degree in a relevant field or a relevant professional qualification in insurance in lieu of a Master’s degree.
- Proven experience of at least 8-10 years as CEO or other relevant C-suite roles within the insurance industry, with a focus on specialty insurance management services.
- Strong leadership skills and a record of accomplishment in driving organizational growth and success over multiple country markets.
- In depth knowledge of the insurance industry in Global Africa.
- Excellent communication and interpersonal skills with the experience of building relationships with a wide range of stakeholders.
- Deep knowledge of African insurance markets and regulatory environments, with a strong network of contacts across the continent.
Contractual information:
- Permanent.
- Willing and able to relocate to Cairo for the opportunity.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
Afreximbank – Consultant (Operations Manager-Technical Onboarding) - AfrexInsure) – Cairo, Egypt
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Afrexim Insurance Management Company (AfrexInsure) is a 100% owned subsidiary of Afreximbank. The company is licensed by the Financial Services Commission of Mauritius as an Insurance Manager to offer specialty insurance management services in Africa.
Reference Number: MTAFXIN11
Responsibilities:
- The Operations Manager-Technical Onboarding is responsible for the daily functions and ensuring that the AfrexInsure’s back office runs efficiently. This position involves managing various operational processes, including renewals, risk management, claims processing, credit control, reporting, and customer service. The individual will be responsible for developing and implementing operational policies and procedures that enhance productivity while maintaining compliance with internal and regulatory standards.
- The person will analyze performance metrics to identify areas for improvement, streamline workflows, and optimize resource allocation. Additionally, they will collaborate with other departments such as IT, finance, compliance, and marketing to align operational strategies with overall business goals.
- The operations manager will be expected to contribute to building the AfrexInsure franchise through quality and efficient delivery to customers and working with key stakeholders such as risk carriers, regulators, brokers, local primary insurers, among others.
- The operations manager will be responsible for overseeing daily operations, ensuring compliance with regulatory & internal standards, optimizing processes for efficiency, coordinating between departments to enhance service delivery, implementing strategic initiatives to improve customer satisfaction and retention, analyzing operational data to inform decision-making, reporting, and maintaining effective communication with stakeholders to align organizational goals. This will be achieved by doing among others tasks the following.
- Work with Business Development Managers to identify renewal business opportunities and renew policies falling due for renewal - Keep track of insurance renewals in advance.
- Contact existing clients and increase the scope of covers clients have in place i.e., identification of ways to grow portfolios organically and implementing growth solutions.
- Responsible for client needs, seeking and providing continuous feedback.
- Documentation- supports business development team on underwriting documentation checklists/packs per product offering.
- Monitors the placing of reinsurance risks to ensure that risks are acceptable, and placement correct.
- Responsible of all technical underwriting processes in line with organizational needs and requirements.
- Investigates and resolves underwriting complaints and queries.
- Risk based assessment- define and iterate underwriting guidelines as per the emerging risks. Identify risk assessment methodologies and tools for proper assessment before onboarding.
- Binding of Insurance policies, in liaison with the risk carriers, ensures formalization of the policy issuance process upon terms acceptance.
- Delegated authority- Hold the underwriting pen on binding cover as may be agreed upon. Conduct Risk surveys and assessments for clients and complex projects.
- Policy administration – (renewal processing, endorsements, cancellations and lapsing of polices, filing, premium invoicing and collection)
- Design and oversee the claims management process in conjunction with Risk carriers and brokers in line with any delegated authority.
- Claims reporting and documentation and Ensure clients’ claims are paid on time.
- Development and execution of adequate back-office processes in line with best practice
- Analyze current operational processes and identify areas for improvement.
- Streamline workflows to improve efficiency in processing (re)insurance contracts.
- Create operational processes and procedures, documenting the same and ensure that the set procedures are implemented.
- Implement best practices for data management, reporting, and documentation.
- Develop methodology to ensure that assigned task that are complex in nature are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to, to provide services in an efficient, effective, and regulatory compliant manner.
- Grow and maintain solid relationships with Customers, Brokers, Insurers, Reinsurers, and key market stakeholders.
- Identify and develop relationship with existing and potential insurance partners considering African experience to increase insurance capacity required to promote the business objectives of AfrexInsure.
- Ensure all operations comply with relevant regulations, industry standards and internal processes.
- Monitor risk management processes to mitigate potential operational risks.
- Quality assurance: Process audits: Regularly review back-office operations to identify areas for improvement and ensure adherence to internal policies and regulatory requirements.
- Risk assessment and management: Identify potential risks and vulnerabilities in back-office operations and develop strategies to mitigate them
- Assist in developing the operations budget, ensuring cost-effective resource allocation.
- Monitor expenses related to operations and identify cost-saving opportunities.
- Develop and implement operational strategies that align with the company’s goals
- Reporting - Responsible for authoring all relevant reports related to the business functions of AfrexInsure/Afreximbank on a weekly, monthly, quarterly and yearly basis including management and board reports.
- Business intelligence and market insights- conduct research and data analytics to support business development and operations
- Assess insureds background information and financial status.
- Liaise with transaction specialists/ experts to gather information and opinions.
- Review insurance applications for compliance and adherence (Know Your Customer & Customer Due Diligence)
- Document Management
- Credit control management that includes premium collection activities such as invoicing and debtors management.
- Managing general corporate administrative functions.
- Follow applicable insurance laws.
Requirements: Qualification and Skill
- Master’s degree in finance, Economics, Risk Management, Management, or related field from a reputable university. A professional qualification in Finance, Banking, Risk management, Insurance, Accounting, International Trade Finance, or related disciplines may be accepted in lieu of the of the master’s degree.
- Sound experience of at least 8 years with a leading financial services organization in the insurance operations field coupled with familiarity with some of the major products of Afreximbank, including trade finance, trade finance related products, project finance, export development etc.
- At least 8 years’ experience in dealing with insurance products and good understanding of the African insurance market, with proven background in insurance operations management.
- Knowledge of and experience in insurance including African Specialty insurance
- Ability to communicate and function in a culturally diverse and change oriented setting including knowledge of the workings of the main segments of African project and export finance markets, specialty insurance, (re)insurance and other risk mitigation markets.
- Experience in handling customer or stakeholder queries and understanding their needs.
- Ability to deliver high quality service to customers and to achieve goals and set targets.
- Establish, build, and manage relationships with underwriters and reinsurance markets.
- Demonstrate ability to build, nurture and manage multiple stakeholders both internally and externally.
- A willingness to travel extensively and work long hours when required to achieve set objectives.
- Good knowledge of African economies and financial and insurance markets
- Excellent verbal and written communication skills in English. Knowledge of Afreximbank and AfrexInsure other working languages (French, Arabic, and Portuguese) is an added advantage.
- Sound knowledge of the rules and regulations governing insurance internationally and especially African insurance
- Ability to interact with senior officials of banks, (re)insurance companies, corporates, and governments to represent AfrexInsure.
- Proficient in project management methodologies.
- Proficiency with technology, with specific expertise in business and financial programs, a high aptitude with the full suite of Microsoft
- Ability to work independently and as part of a team.
Benefits and Contractual information:
- Full time position
- Willing and able to relocate to Cairo
- Suitably qualified candidates from all African nationalities are encouraged to apply
If you wish to apply for the position, please send your CV to Matt Taylor at mataylor@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Matthew Taylor
Senior Executive Consultant
Banking & Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply now
Job Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: SFBLR42
Responsibilities:
- Reporting into the Group Treasurer, this role involves overseeing daily Treasury & Markets operations and leading the Treasury & Markets Client Solutions Unit. This role supports the Bank's goal to boost Africa's global trade share through consistent growth and diversification. This unit focuses on generating non-funded income for the Treasury Division. The incumbent will be tasked with achieving the revenue objectives outlined in the Bank's budget for the Unit.
- Strategy Development and Implementation
- Support the Group Treasurer in updating the treasury and markets strategy, ensuring alignment with the Bank's overall strategy. Implement the Group Treasury Strategy as part of the Bank's medium-term plan. Create an annual Treasury and Markets work plan, guaranteeing timely delivery of objectives.
- Client Solutions Products
- Manage Treasury & Markets Client Solutions, collaborating with Client Relations to market products effectively, aiming to become the go-to for treasury risk management solutions. Design client-specific financial risk management solutions and launch an automated portal for clients to manage these solutions. Increase unfunded revenue from these products.
- Resource Planning and Management
- Review and ensure Treasury & Markets resources meet strategic needs with the Group Treasurer. Develop resource and unfunded revenue target plans. Oversee planning, analytics, reporting, and performance management. Collaborate on the annual Treasury and Markets plan and budget.
- Cash and Liquidity Management
- Regularly update the Group's Cash and Liquidity strategy with the Group Treasurer. Manage daily cash and liquidity operations, working with Liquidity & Relationship and Balance Sheet Risk Management teams. Oversee daily liquidity flows and nostro bank accounts, ensuring compliance with risk management governance. Develop a comprehensive liquidity management framework.
- Debt Portfolio Management
- Manage the Bank's borrowing portfolio, ensuring timely fulfilment of financial obligations and monitoring debt positions. Manage borrowing portfolio covenant obligations and stakeholder relations.
- Risk Management
- Oversee daily treasury operational risk identification, assessment, and reporting. Manage the process framework for treasury financial risk documentation and reporting. Communicate and train stakeholders on treasury risk management, acting as an expert. Own risk management and audit processes for the division.
- Governance Process Management
- Manage the Assets-liabilities Management governance process and coordinate the Treasury & Markets' role in ALCO. Represent the division in governance forums and lead team risk discussions.
- Treasury Management System (TMS)
- Oversee TMS activities and ensure comprehensive recording of treasury activities. Coordinate TMS projects with the Head of In-House Bank.
- Other Responsibilities
- Perform additional duties as assigned by the Group Treasurer and Senior Executives.
Requirements: Qualification and Skill
- A first degree in a relevant discipline i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.
- Masters degree in area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics.
- Recognised Professional Qualification in Treasury Management (MCT, AMCT, CTP, ACI, ACCA, CIMA, CFA) will be a strong added advantage.
- 15 years of experience working in the treasury and / or finance functions, of which a minimum of 5 years should involve leading teams either in a corporate or financial setting, but preferably in the financial services industry setting.
- Self-Starter with Minimal Supervision
- Must be proactive, motivated, and dive into tasks with little oversight.
- Capable of representing the Group Treasurer autonomously.
- Timely, detail-oriented, sensitive to risks and deadlines, ensuring Treasury tasks are completed independently.
- Team Collaboration and Communication
- Possess outstanding communication skills, integrating well into new environments and managing relationships at all levels to forge strong connections within the Group.
- Collaborative and effective in team settings.
- Leadership Experience
- Demonstrated success in leading sizable teams and experience with Executive Management.
- Experienced in conveying complex financial topics to top management and stakeholders.
- Influential Change Agent
- Articulate in promoting the Bank's credit narrative to various stakeholders.
- Skilled in handling multiple tasks with tight deadlines.
- Coordinates with global teams to foster innovative thinking.
- Skills, Knowledge, and Attitude
- Broad expertise in transaction processing, settlement, accounting, and reporting.
- Proficient in financial systems, databases, modelling, Treasury Management Systems and advanced Excel, Excel VBA and other reporting tools.
- Background in treasury functions with a strong grasp of operations.
- Competent in project management and familiar with financial markets.
- Fluent in English, with additional language proficiency beneficial.
- Afreximbank’s Core Values
- Commitment to Africa and supporting the emancipation and empowerment of Africans
- Uncompromising integrity
- Passion for Learning and Drive
- Teamwork
- Trust and Respect for the Individual
- Innovation, Excellence and Flexibility
- Professionalism and Responsiveness
Contractual information:
- Permanent.
- Willing and able to relocate to Cairo for the opportunity.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: SFBLR30
Responsibilities:
The position holder is supposed to:
- Implement the specific Trade Facilitation interventions identified in the Intra-African Trade Strategy, in particular the deployment of the Support to the Creative and Cultural Industries Strategy- the Creative Africa Nexus (CANEX) Programme.
- Engage with various stakeholders (public, private and civil society) at the national, regional, continental and diaspora level and develop partnerships to implement the key Trade Facilitation activities identified by the Bank.
- Mobilise resources from partners to support the implementation of key activities in the creative sector identified by the Bank.
- Ensure execution of activities in line with approved work plans.
Assist IATB to undertake the following:
- Preparation of an Annual Intra-African Trade Facilitation Work Plan and Budget, derived from the Intra-African Trade Strategy and the Bank’s Strategic Plan for Management’s Approval.
- Implementing approved trade facilitation plans and strategies towards increasing intra-African trade. This includes implementing key trade facilitation activities identified in the Intra-African Trade Strategy such as:
- Working with RECs and various stakeholders to deploy the Bank’s CANEX Programme.
- Working with partners towards implementation of the creative and cultural economy elements in the Bank’s Diaspora Strategy.
- Develop business linkages and partnerships with international, regional and local stakeholders, including creative and cultural agencies and firms. This will include engaging African countries, Regional Economic Communities and other stakeholders (private sector and civil society) with a focus on key activities identified by the Bank’s CCI Strategy.
- Developing a policy advocacy agenda and promoting policy reforms needed to enhance the CCI sector in Africa for example strengthening of intellectual property regimes.
- Facilitation of twining activities which constitute one of the key areas to better market access for African creatives and more integration of the value chains.
- Initiating and actively securing mandates, MoUs and collaboration agreements for executing all initiatives aimed at easing intra-African trade flows.
- Mobilising resources through partnerships to implement key CANEX activities.
- Assist in developing and executing capacity building / upskilling programmes like masterclasses in film, fashion, music, art and crafts to ensure that creatives are better placed to take up market opportunities.
- Carry out related research work with partner institutions to identify existing bottlenecks to growth of CCIs in Africa and propose solutions as well as implementing monitoring and evaluation mechanisms that highlight required changes to existing facilitation mechanisms to enhance intra-African trade in creative goods and services.
- Provide technical and administrative oversight in the execution of studies, workshops, training, capacity building and other activities related to the CANEX activities.
- As may be delegated by Senior Management, representing the Bank in high level meetings, fora and making presentations in conformity with the high standards for which the Bank has become known.
- Any other duties as may be assigned by senior management from time to time.
Requirements: Qualification and Skill
- Masters Degree in Management, Business Administration, or equivalent combination of education and work experience.
- Sound experience of at least 8 years with a leading consulting firm, think tank, development/international finance institution, agency, corporate and/or familiarity with the practical solutions that should be applied at macro and micro level to enhance the growth of creatives in intra-African trade.
- Demonstrate experience in executing and delivering solutions related to developing CCI value chains.
- Experience of cross-stakeholder engagement, such as producers / designers / art associations or councils / investors.
- Knowledge of existing bilateral, regional and international conventions and protocols that are applicable to the creative and cultural industries e.g. Cultural Charter for Africa, as well as other initiatives by WIPO, UNESCO, UNCTAD etc.
- Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa.
- Ability to interact with senior officials of national, regional and international trade facilitation bodies and national governments and to represent the Bank in important professional fora where oral presentation of papers will be necessary to high level technical and professional audiences.
- Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage (French, Arabic and Portuguese).
- Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
- Ability to demonstrate proof of passion and commitment to the socio-economic empowerment of African countries and the ability to support the achievement of Afreximbank’s mandate.
Contractual information:
- Renewable 1-year Contract.
- Willing and able to relocate to Cairo for the opportunity.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful, however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
Reference Number: SFBLR40
Responsibilities:
- The position holder will primarily manage own portfolio of FI and Sovereign clients in the Anglophone West Africa region and assist the Senior Manager Trade Finance, FIs & Sovereigns in the structuring and execution of trade finance transactions as required. The job holder will also work closely with the AFTRAF team and ensure alignment and coordination when setting limits for FIs in order to satisfy the needs of both portfolios.
- Prepare the marketing plan for Financial Institutions & Sovereigns derived from the Bank’s Strategic Plan.
- Implement various strategies for entering various trade finance markets in Africa.
- Coordinate with trade finance, trade services and client coverage teams, together with other business units to acquire new trade clients by matching Afreximbank credit appetite with a healthy credit risk level.
- Assess the transactions, which are eligible under the Bank’s Policies, (i) design the suitable structured transactions for banks, corporates and Sovereigns for and (ii) identification of risks related to these transactions, with mitigations factors.
- Structuring transactions, developing and negotiating term sheets to be shared with the Deal Team before sending to the customer for execution.
- Lead pitches for new business alongside Client Relations and respond to RFPs from FIs as applicable.
- Acquire new clients and maximize utilization of approved limits in line with Afreximbank’s business strategy, achieve revenue targets and trade asset targets and push for trade utilization on target amounts.
- Participate in the preparation of annual business development plans, covering all aspects of international trade finance.
- Developing, marketing and managing Afreximbank’s programmes and facilities as applicable to job holder’s portfolio.
- Design schemes and roadshows for establishing market presence with emphasis on broadening the geographic scope of the Bank’s activities.
- Manage own trade finance portfolio, from the process of origination, credit approval and contracting to ensure that the process is finalised within optimal time.
- Review / Prepare the Pre-Assessment Memo (PAM) of transactions and in liaison with CLRE present to the Pre-Assessment Committee (PAC) for approval.
- Address issues raised by the PAC’s members on the proposed transaction before any submission to the Credit Assessment (CRAS) Department for consideration Committee (CRECO).
- Supporting the credit department with information to facilitate the credit process and the legal department in the facilitation of transaction documentation.
- In line with the above, liaise with the Banking Operations department to ensure that once approval is obtained, disbursement is done within the required timelines and that the portfolio is managed according to the terms of the agreement and to the client’s satisfaction, until expiry of the same.
- Develop relationships with major financial institutions operating in the trade finance market in Africa, including international banks, African financial institutions (trade finance intermediaries) and corporates.
- Be a centre of product expertise and point of contact within the bank.
- Any other duties as may be assigned by line manager and Senior Management.
Requirements: Qualification and Skill
- First and Postgraduate degrees in Business Administration, Banking or Finance from a recognized University.
- A professional qualification in Banking or International Trade Finance will be an added advantage.
- Sound experience of at least 8 years with a leading organisation and familiarity with the major trade finance products to be offered to clients especially syndication, co-financing, club deals, correspondent banking products including letters of credit, factoring, forfaiting, structured trade finance, carbon financing, corporate finance risk participations, project-related financing and considerable knowledge of how these work.
- Ability to communicate and function in a culturally diverse and change oriented setting and therefore knowledge of the workings of the main segments of the trade finance market and the participants in major regions of Africa.
- Must understand international trade and trade finance rules, including International Chamber of Commerce Rules of international trade (UCP, URDG, etc.).
- Ability to meet senior officials of banks, corporates and governments and win their confidence that the specialist’s products will meet the needs of these parties.
- Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages is an added advantage (French, Arabic and Portuguese).
- Proven experience in marketing trade and project finance products. The candidate must demonstrate experience and knowledge of designing and selling structured trade and commodity finance products.
- Willingness to travel extensively and to work long hours where required in order to achieve the Bank’s objectives; and
- Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
Contractual information:
- Permanent.
- Willing and able to relocate to Abuja for the opportunity.
If you wish to apply for the position, please send your CV to Scott Fraser at sfraser@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Scott Fraser
Recruitment Manager | Africa & Global
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
Reference Number: AMCDT04
Job Description:
We have an exciting opportunity for An Issuing Officer for our client in the banking industry. The Issuing Officer will ensure
the process of daily tasks with higher responsibilities and ensure at a supervisory level that all transactions are being processed in a timely and correct manner by following laid out procedures, both internal and external. They will ensure that all Accounts are duly reconciled at end of business and to report and investigate any discrepancies identified.
Responsibilities:
General Responsibilities
- Instil and act with accordance to the Bank One Way: Vision, Mission, Values and deliver actions that positively contribute to the company’s culture.
- Comply with all statutory regulations.
- Ensure timeliness and quality of reporting, on both departmental levels, as well as reports to regulators and other internal and external stakeholders.
- Relies on extensive experience and judgement to plan and accomplish goals.
- A wide degree of creativity and latitude is expected.
- Undertake any other duties, accountabilities and responsibilities as may be required.
Risk and Compliance
- Dispute Processing.
- Bank level performance with respect to AML and Regulatory compliance and performance with respect to AML and Regulatory compliance (input from compliance).
- Verification of transactions posted.
- Processing repayment on credit cards.
- Submission of Bank of Mauritius return.
- Preparing statistics for retail banking, Trade Finance and Finance department.
- Interest/charges calculations.
- Cancellation of credit cards.
- BOM MCIB reporting.
- Reconciliation of Accounts.
- Maintenance of card data on system.
- Proper archiving of credit card documents.
- Processing of written off credit cards.
Finance
- Avoid leakage of funds - ensure all payments have been processed properly.
- Verification of posting done on Finacle system.
- Reconciliation and Settlement process of cards.
- Credit card payments.
- Processing of Invoices.
- Reconciliation of Accounts.
Project & Initiatives
- Keep updated with new guidelines from BOM, internal procedures and Card Association.
- Sharing of knowledge with colleagues.
- Attend workshops and training.
- To personally take necessary steps to continuously, gain greater exposure to relevant techniques and processes for enhancing proficiency.
- Keep abreast of changes in systems, procedures, products, and services.
- Fully involved in Cards related project.
Requirements: Qualification and Skill
- Degree in Economics/Business/ Finance or Accountancy or its equivalent.
- Minimum of 5 years in the banking sector at supervisory level.
- Knowledge of Card management system and Card dispute processing.
- Good knowledge of proper planning, time management and risk management.
Benefits and Contractual information:
- Full time position.
If you wish to apply for the position, please send your CV to Abigail Moleka at amoleka@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Abigail Moleka
Recruitment Consultant
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful. However, your CV will be kept on our database for any other suitable positions.
Apply now
Job Features
Job Category | Banking & Insurance |
Reference Number: AMSR-HRBP-03
Job Description:
We are delighted to present an exciting opportunity for an HR Business Partner within the esteemed banking sector, catering to our distinguished client, currently ranked as the 4th strongest banking brand among the world’s Top 10. With a rich operational history dating back to 1984, our client embodies resilience and excellence in the financial landscape. As the chosen HR Business Partner, you will directly report to the Group HRBP, contributing significantly to the alignment of the business unit's people strategy with its overarching business objectives. Collaborating closely with line managers, your pivotal role entails establishing strategic priorities, fostering core values, and driving tangible business outcomes. Our client's organizational ethos revolves around profound values, rooted in the ethos of transforming lives, bestowing dignity, and fostering avenues for wealth creation. Join us in this journey of purpose-driven leadership and impactful transformations within the banking sector.
Responsibilities:
•Strategic planning: Helping the unit be future ready through upskilling/re-skilling of teams, manpower planning, preparing leaders for next roles.
•Act as a trusted HR Advisor and make every effort to empower managers to effectively manage their teams.
•Drives a performance management culture by guiding managers and employees on the subject, supporting the resolution of issues and collaborating with leaders to review operating units to find more optimal ways of organizing the business.
•Drives the talent management program implementation through all business units supported, guiding managers on the key steps.
•Run the talent acquisition process for units supported and participate in the active sourcing for staff.
•Advises line managers on all aspects of the employee life cycle, ensuring relevant compliance to policy and prevalent labor laws and follow through to ensure manager actions are completed within time and communication to employee is sent.
•Helps to build and maintain a strong organizational culture, as well as continuously improving the employee experience.
Requirements: Qualification and Experience
•Minimum degree in Human Resources, Business Management, or another relevant field.
•8+ years in Human resources, with at least 3 in a middle level HR business partnering role.
•A current member of Institute of Human Resource Management (IHRM K) or similar global, reputable HR professional body.
Benefits and Contractual information:
•Full time position
•Must be residing in DRC.
If you wish to apply for the position, please send your CV to Abigail Moleka at amoleka@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Abigail Moleka
Recruitment Consultant
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful. However, your CV will be kept on our database for any other suitable positions.
Job Features
Job Category | Banking & Insurance |
Reference Number: AMCDT01
Job Description:
We have an exciting opportunity for a Settlement & Reconciliation Officer for our client in the banking industry. The Settlement & Reconciliation Officer will ensure the seamless and precise processing of settlement figures for Acquiring Business transactions and products through rigorous due diligence, addressing any issues stemming from electronic transactions. Conduct automated back-office tasks including dispute processing, settlement, reconciliation, and reporting to streamline operational efficiency.
Responsibilities:
•Oversee the daily processing of merchant transactions and ensure accuracy.
•Monitor transaction data for unusual activity or potential fraud.
•Investigate and resolve transaction-related issues in a timely manner.
•Handling merchant inquiries and issue resolution.
•Assist in Acquiring Business Risk Management & Operations to ensure Risks are controlled to prevent losses.
•Maintain Relationship with Service providers & Suppliers ensure prompt payment to them and avoid any breach of agreement.
•Process and reconcile vendor and customer disputes.
•Work with the merchant to represent transactions / resolve chargeback.
•Post and Maintain documentation of chargebacks.
•Update revenue reports.
•Monitor merchant accounts to identify potential risks or compliance issues.
•Assist in the implementation and enforcement of risk mitigation strategies.
•Maintain updated records and documentation related to risk assessment.
•Generate and analyze reports related to merchant transactions and settlements.
•Conduct daily reconciliations to ensure accuracy in financial records.
•Identify and resolve discrepancies and variances in merchant accounts.
•Stay informed about payment industry regulations and ensure compliance.
•Implement and maintain policies and procedures that align with industry standards.
•Assist in audits and regulatory examinations related to merchant services.
•Serve as a point of contact for merchant inquiries, issues, and escalations.
•Provide operational guidance and support to merchants, including troubleshooting.
•Collaborate with the sales team to assist in onboarding new merchants.
•Implement and maintain policies and procedures that align with industry standards.
•Assist in audits and regulatory examinations related to merchant services.
•Identify opportunities to enhance operational efficiency.
•Liaise with Suppliers / Service Providers on Acquiring Business operational matters to ensure efficiency and prompt execution in operations.
•Assist in Risk & Operations Management (Settlement / chargebacks and frauds management) to ensure prompt payments to Acquiring Business clients.
•Ensure accurate & prompt deduction of chargebacks to prevent financial risks to the Bank.
•Acquire Training at Visa Business School and MasterCard Academy to enhance existing skills and acquiring new ones.
•Have continuous Training in Excel/ Data Analytics for Daily Business Analytics (Management Information Systems) to assist in decision making.
•Liaise with Card Associations for the Acquiring Business to ensure complies with the card association requirements.
•Liaise with other Departments to facilitate Acquiring Business Operations and ensure prompt and accurate delivery of service.
Requirements: Qualification and Skill
•Minimum a Degree in Business Related Field.
•Three years in Acquiring Business /3-5 years in Cards / 5 years in Banking.
•Knowledge of Visa and MasterCard Systems would be an advantage.
Benefits and Contractual information:
•Full time position.
If you wish to apply for the position, please send your CV to Abigail Moleka at amoleka@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Abigail Moleka Recruitment Consultant
CA Finance
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Job Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: CEBLR11
Responsibilities:
- Responsible for leading strategic external and internal communications, including PR/media, brand management, events, social media & digital communications, and marketing communication activities including direct marketing for Afreximbank subsidiaries, regions & key tier one initiatives; communicating Afreximbank development impact to external audiences; and coordinating with the Afreximbank Group communications network.
- This is an exciting opportunity for an experienced and seasoned professional to lead the planning, development, and implementation of communications and outreach strategies for Afreximbank subsidiaries, Regions and key initiatives. Specific work areas include the following:
- Strategy:
- Designs and implements comprehensive external and internal communications strategies and plans, including objectives, targets, and timelines.
- Develops and implements a social media strategy in collaboration with the social media / Digital Communications unit.
- Develops and implements a marketing communications strategy in collaboration with the business development teams including events, media, social media, digital marketing, Website management, customer communications, internal communications, crisis communications and overall business communications.
- Monitors and evaluates the effectiveness of these strategies and plans, making recommendations for continuous improvement.
- Products:
- Conceptualizes and supervises the launch and dissemination of new products and initiatives (e.g., media briefs, news releases, talking points and Q&As, online, and social media content, speeches, etc.), and supports thought leadership activities for the subsidiaries, initiatives or regions.
- Writes and / or oversees preparation of internal and external success stories/impact stories demonstrating the support towards the Banks overall mandate and vision.
- Advisory role:
- Serves as trusted advisor to the executives, Regional COOs and Initiatives leads on communications matters, including preparation for media engagements, supports review of key strategic documents and reports at early stages to advise on appropriate communications and visibility proactively.
- Networks:
- Initiates effective professional relationships with key stakeholders, including business media and other constituencies such as target audience, influencers, policy stakeholders. Regional stakeholders,) to raise subsidiary & Initiatives visibility. This will include working in partnership with functional unit communications colleagues.
- Events:
- Supports planning, coordination, and messaging, often across multiple teams, for core bank events such as the Annual Meetings, press briefings, internal campaigns, conferences, speaking opportunities and other communications-related activities involving external and / or internal audiences.
- Internal Engagement:
- Supports internal staff communications to facilitate information flows throughout Afreximbank about subsidiaries, initiatives and regions.
- Risk management:
- Proactively supports risk identification and mitigation activities in the context of corporate and operational communications interventions, advises subsidiary CEOs, Initiatives leads and Regional COOs, Managers, and team members.
- Team Oversight:
- Build and lead a team that support Business & Marketing Communications and is responsible for assigning work, monitoring work quality, reviewing output and ensuring that staff and consultants are effectively trained to successfully deliver communications output.
- Any other duties as may be assigned by management.
Requirements: Qualification and Skill
- First degree in Communications, Journalism, or related disciplines and a post graduate degree in the same or related fields from a recognized University.
- Sound experience of at least 12 years with a leading organisation, preferably international, and demonstrated experience of marketing communications strategy development and implementation.
- Proven experience in managing communications for a diverse portfolio of products or solutions including proven experience of field marketing communications.
- Expertise in managing diverse pool of agencies and consultants to achieve set objectives.
- Excellent verbal and written communication skills in English and proficiency/ability to work in French or Arabic. Knowledge of the Bank's other working languages (Portuguese, etc.) is an added advantage.
- Strong digital and social media management skills.
- Familiarity with functions and operating modalities of financial service institutions will be a clear advantage.
- Ability to communicate and function in a culturally diverse and change oriented setting and good knowledge of the African continent.
- Ability to engage senior officials of media companies, banks, corporates and governments for purposes of disseminating required information about the Bank.
- Willingness to travel extensively and to work long hours where required in order to achieve the Bank's objectives.
- Demonstrated leadership capabilities, including ability to build and nurture relationships with internal and external counterparties to attain goals, and ability to lead and inspire a high performing team to deliver with focus.
Contractual information:
- Permanent
- Willing and able to relocate to Egypt for the opportunity
- Suitably qualified candidates from all African nationalities are encouraged to apply
If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Caleb Ebrahim
Recruitment Consultant
Finance, Fintech & IT
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
Apply nowJob Features
Job Category | Banking & Insurance |
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: CEBLR12
Responsibilities:
- Responsible for supporting the development and implementation of strategies and plans to support the Bank’s outreach through the use of events to promote the Bank’s mandate and activities. The jobholder functions as a key part of the Bank’s Communications and Events Management team, ensuring effective communication of the Bank’s message through the use of Bank-organised activities. The job holder is also responsible for successfully executing corporate events that leave memorable experiences for attendees, while implementing methods to transform the digital experience of the Bank’s Events.
- Support the development and implementation of the Bank’s communications strategy and plan, ensuring integration with the Bank’s Strategic Plan and Annual Business Plans using all appropriate channels. As part of this process, the job holder gives particular focus to events and activities planned by the Bank by coordinating, planning and ensuring that event objectives, deadlines and budgets are met.
- Support the conceptualization, design, strategy, and overall management and execution of the Bank’s primary and secondary events. The Bank’s key Corporate Events include but not limited to the Annual General Meetings, Afreximbank Trade Finance Seminar (ATFS), Afreximbank Compliance Forum (ACF), Afri-Caribbean Trade & Investment Forum (ACTIF) and the Babacar Ndiaye Annual Lecture series. Other events include webinars, roadshows, and participation at 3rd party events.
- Ensure effective design, production and delivery of Bank events to include branding, logistics, guest management, program design & management, and exhibitions.
- Liaise with Senior Management and Senior officials of external organizations, to coordinate and facilitate external engagement between the President, and other members of Executive Management to ensure optimum delivery of the bank’s events.
- Ensure timely implementation of activities related to the Bank’s event management strategy to give visibility to Bank-organised events in order to promote the Bank’s mandate and brand.
- In partnership with HR and the Internal communications team, organize staff training sessions, departmental events, seminars, conferences, targeted knowledge sharing sessions, internal retreats and business meetings.
- Partner with the media team to create media opportunities and coordinate media encounters involving members of Bank’s Management during Bank Events including scheduling and managing interviews with local and international media.
- Collaborate with the business leads, internal Events Team, Agency and provide support for the execution of Bank events including coordinating, liaising with and managing the Branding and event management agencies engaged by the Bank.
- Manage staff and agency personnel retained by the Bank for event coordination, including pre- and post-event activities.
- Coordinate details of Bank events, including venues, promotion, fees, invitations, speakers, special guests, vendor payments, communications, and logistics.
- Perform post-event evaluation and reports, including data entry and analysis, and producing reports for event stakeholders.
- Support the management of the overall event budget, including price and vendor / supplier negotiations.
- Ensure accurate implementation and interpretation of the Bank’s corporate brand policy through events.
- Collaborate with the teams to ensure a robust image repository of the Bank’s events and documentation / archival of project and stock images for future promotion, print and digital use.
- Design and implement methods to transform the digital / virtual / interactive event experience of company events.
- Collaborate with the social / digital media team to ensure timely execution of social media engagements promoting the Bank’s activities and achievements on all Bank platforms.
- Conceptualize, coordinate and execute External Virtual events, liaising with external organizers for Presidential, Senior Management or staff participation.
- Partner with cross functional teams to develop content, messaging, and surrounding elements (digital, social) for the key events.
- Carry out any other duties as may be assigned by management.
Requirements: Qualification and Skill
- Relevant First degree (Event Management, Mass Communication, Marketing, or related discipline) and a post graduate degree in the same or related fields from a recognized University.
- Sound experience of at least 8 years with a leading organisation, preferably international, and demonstrated experience in large scale, multi-sectorial event management.
- Practical experience as an event management professional.
- Strong attention-to-detail, self-directed initiative, resourcefulness and drive for innovation.
- Excellent verbal and written communication skills in English or French and proficiency or good working knowledge of the other. Knowledge of the Bank's other working languages (Arabic and Portuguese) is an added advantage.
- Familiarity with functions and operating modalities of financial service institutions will be a clear advantage.
- Ability to communicate and function in a culturally diverse and change oriented setting and good knowledge of the African continent.
- Willingness to travel extensively and to work long hours where required in order to achieve the Bank's objectives.
- Excellent influencing and negotiation skills.
- Demonstrated awareness of event production best practices and trends, as well as experience implementing creative digital event features, is an added advantage.
- Strong customer-orientation and proven reputation of collaborative work relationships.
- Ability to prioritize workload and act with appropriate urgency.
- Operational project management and organisational skills, experience creating work plans, data analysis, comparative research, meeting agendas and other collaboration tools.
- Flexible and calm demeanour under pressure and the capacity to succeed in a fast-paced, dynamic and highly cross-functional organization.
- Demonstrated ability to work in a team, build and nurture relationships with internal and external counterparties to attain goals.
Contractual information:
- Permanent
- Willing and able to relocate to Egypt for the opportunity
- Suitably qualified candidates from all African nationalities are encouraged to apply
If you wish to apply for the position, please send your CV to Caleb Ebrahim at cebrahim@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
Caleb Ebrahim
Recruitment Consultant
Finance, Fintech & IT
CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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Job Category | Banking & Insurance |